Transport Operations Supervisor

TVS SCS; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A logistics and supply chain management company located in Bristol is seeking an experienced professional to manage driver onboarding, training, and compliance. The ideal candidate should have a strong background in transport and logistics, excellent communication skills, and the ability to handle disciplinary matters. This role offers various benefits including a company pension scheme and professional development opportunities.

Benefits

Company pension scheme

25 days annual leave, plus bank holidays

Access to over 100 online courses

Employee Assistance Service

Free onsite parking

Qualifications

• Knowledge and experience in transport and logistics are essential.
• Experience in auditing and courier services is desirable.
• Smartly dressed and groomed for professional representation.

Responsibilities

• Onboard and train drivers, ensuring compliance and operational readiness.
• Manage customer relationships regarding fleet servicing and issues.
• Conduct disciplinary investigations and maintain driver records.

Skills

Operational background

Experience in transport and logistics

Good IT skills

Good communication and interpersonal skills

Attention to detail

Self-motivated/driven

Full and clean driving license

Job description

Job Description

Working Hours: Monday - Friday 06:00 - 15:00 and Saturday 06:00 - 09:00 (45.5 hours per week).

Main Duties & Responsibilities

• On boarding of all drivers
• Recruitment (including interviewing and initial suitability checks)
• Vetting process
• Training
• Generating driver file on I fleet
• On-going training
• New processes and procedures
• Re-training where and when required
• Issue and compliance to PPE equipment
• Issues and manages all the allocated routes
• Collecting DR1 forms & liaising with the customer to ensure all defects resolved
• Liaising with the customer on all fleet servicing and maintenance requirements
• Populating routing sheets
• Arranging emergency cover
• Managing the ASH cover
• Working with the customer on any outbase locations & routes
• Working with the customer on complaints and disciplinary issues, relevant to TVS
• Carry out disciplinary investigations and interviews up to and including removal
• Working with the customer’s management teams
• Administration
• Updating driver files (including training)
• Managing the call signs
• Create weekly sign off sheets
• Populating information for sales report
• Generating the weekly van and fuel deduction sheets (AAH only)
• Generate weekly driver van deduction sheets
• Supporting the customer with internal & external audits

Key Relationships

• Local customer management teams
• General manager
• Transport management teams
• Security team
• H&S
• Regulatory
• TVS Pharma operations manager & team
• TVS Compliance officer
• TVS customer relationship manager

Knowledge, Skills, Qualifications and Experience

Must have:

• Knowledge and experience
• Operational background
• Experience in transport and logistics
• Good IT skills

Personal attributes:

• Good communication and interpersonal skills
• Smartly dressed and groomed
• Resilient
• Attention to detail
• Self-motivated/driven
• Full and clean driving license

Desirable:

• Knowledge and experience
• Knowledge of Pharma
• Knowledge of Pharma regulatory requirements
• Experience in Auditing
• Courier experience
• Report writing experience

Benefits

• Company pension scheme
• Company sick pay
• 25 days annual leave, plus bank holidays
• Long Service Award scheme
• Reward & Recognition scheme
• Death in service benefit
• Access to over 100 online courses to support your continuous and professional development
• Employee benefits platform, offering discounts and offers for a range of recognisable brands and outlets
• Employee Assistance Service
• Advice and life coach portal with tips on mindfulness and meditation
• Free onsite parking

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer