Transport Operations Manager in London

Energy Jobline ZR; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An international catering service in London is seeking a Transport Operations Manager responsible for managing all transportation operations. Ideal candidates will have prior experience in operations management, effective leadership, and strong communication skills. The role involves collaborating with internal departments to ensure timely and efficient service while maintaining high safety standards. Competitive salary and opportunities for career development are offered.

Benefits

Competitive salary

On-Site Free Meals

In-house training opportunities

Qualifications

• Must have a clean, 5-year checkable history due to working in a restricted zone of an airport.
• Passion and motivation for delivering high levels of safety and service standards.
• Flexible thinker with strong decision-making skills.

Responsibilities

• Manage all transportation matters within DO & CO.
• Ensure successful collaboration with internal departments for timely flight servicing.
• Lead the transport team and ensure compliance with operational regulations.

Skills

Strong leadership

Effective communication

Problem-solving

Education

Previous experience in Operations Management

Job description

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Job Description

As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation.

Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside.

You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners.

• Day to day managing of all people management processes for the Transport department both airside & landside
• Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department.
• Operational point of contact for external stakeholders such airline clients and airport contacts.
• Taking the lead with confidence, and being dependable during times of disruption.
• Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift.
• Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations.
• Having the composure and ability to adapt to stressful situations and deal with any emergencies or last minute changes to scheduled flight operations.
• Taking the initiative to create and maintain an environment of continuous improvement and positivity.
• You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date.
• Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards.
• Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders.
• Contributing to the team’s successes in periods of disruption or where required due to heavy workload.
• Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work.
• Taking responsibility for all your actions, support your team, and celebrate successes as a family

Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Qualifications

• You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality
• Passion and motivation for delivering high levels of safety and service standards.
• Well presented, professional individual with a can-do, positive attitude that indulges in team success
• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best
• Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment
• You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
• Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations
• Approachable leader that the large DO & CO Family can depend on and trust
• With your guidance, your department will always remain a safe place to work and operate
• You must have previous experience in Operations Management role.
• You must have a clean, 5-year checkable history due to working in a restricted zone of an airport

Additional Information

• Competitive salary
• Shift work required
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to , colour, religion, sex, , gender , , veteran or status

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