Transport Operations Leader - Community Services

BTA; Stirling; On-site; GBP 35,000 - 37,000; Full time

Job summary

A charitable transport organisation in Stirling is seeking a Service Delivery Manager to lead operational excellence and ensure safe, efficient journeys. This role requires strong leadership and organisational skills, along with experience in service delivery management, particularly in passenger transport or logistics. The successful candidate will have a hands-on approach to manage resources, foster team development, and contribute to strategic planning. A competitive salary package is offered, along with unique opportunities for community impact.

Qualifications

• Proven experience in service delivery management, ideally in passenger transport or logistics.
• Strong leadership skills with the ability to motivate and develop staff.
• Excellent organisational and administrative capabilities.

Responsibilities

• Plan and manage driver and vehicle resources for efficient journeys.
• Lead and develop staff, fostering a culture of accountability.
• Monitor performance and implement improvements for service quality.

Skills

Service delivery management

Leadership

Organisational skills

Problem-solving

Interpersonal skills

IT systems familiarity

Tools

MS Office

Vehicle scheduling software

Job description

A charitable transport organisation in Stirling is seeking a Service Delivery Manager to lead operational excellence and ensure safe, efficient journeys. This role requires strong leadership and organisational skills, along with experience in service delivery management, particularly in passenger transport or logistics. The successful candidate will have a hands-on approach to manage resources, foster team development, and contribute to strategic planning. A competitive salary package is offered, along with unique opportunities for community impact.