Transport Manager (CPC Holder)

Gate Gourmet; Birmingham; On-site; GBP 55,000 - 70,000; Full time

Job summary

Gate Gourmet is seeking a Transport Manager to provide leadership and strategic direction for the fleet and transport operations across the Southern Region, including Birmingham, Bristol, Luton and Stansted. You will oversee maintenance plans, DVSA compliance, inspections, and liaison with maintenance contractors.

The role focuses on budget monitoring, KPI development, policy implementation, and detailed record-keeping to minimise downtime and ensure safe, compliant operations.

Qualifications

• Minimum education to A-Levels / BTEC National or Equivalent.
• Recognised industry qualification, e.g. Transport Manager CPC or OLAT.
• Previous front-line management experience in a similar role.
• Previous experience in managing staff.
• Previous experience of working with Budgets / KPI’s.
• Previous experience working with tachograph analysis systems such as FTA Vision.
• Previous experience of communicating with the Office of the Traffic Commissioner (OTC).

Responsibilities

• Actively recognise good performance in the team and promote the company reward and recognition scheme.
• Comply with UK road regulations.
• Ensure adherence to relevant legislation and regulations.
• Ensure & oversee compliance to the “Driver CPC Training” program.
• Establish and maintain KPIs for fleet operations.
• Ensure cleaning of the fleet maintained (interior and exterior).
• Ensure all equipment is working safely and compliant with manufacturers guidelines for operation reporting any failures.
• Ensure the transport team are aware of their responsibilities in respect of health and safety and food safety and security in the workplace and have the minimum qualifications and training.
• Liaise with local airport authorities to ensure the company complies with relevant airport airside compliance.
• Liaise with National Fleet Manager regarding vehicle replacements.
• Investigate and respond as required to customer complaints.
• Investigate all accidents, near misses and driving incidents, and support the Compliance team when required.
• Manage the service provider(s) against the agreed SLA and KPIs.
• Operator License variation applications.
• Participation in company, customer and authority audits.
• Put together performance reports for the Unit Managers and National Fleet Manager.
• Proactively champion a culture of health & safety, colleague wellbeing, care, and an environmentally friendly workplace.
• Support any regional fleet activity as required.
• To ensure all new starters receive a thorough induction and are given all the initial help they need to understand the operations of the company hi-loaders.
• To ensure effective channels of communication at all levels so every member of the team is aware of the company and customer requirements, and objectives are achieved and the part they play in the successful delivery of these requirements.
• To be an active member of the management team and support colleagues in the achievement of their KPI’s.
• To attend team meetings as required and contribute to the development and growth of the business through the sharing of good practice and your own experiences.
• To attend all necessary training programmes to develop your own potential and enable your progress in the company.
• To take full responsibility for the live operation on a shift and assist the wider Operations team with issue resolution and efficient communication ensuring problems are prioritised and solved.
• To support the National Fleet Manager as and when required.
• Undertake regular audits of the fleet and all areas within the transport to ensure complete adherence to agreed company policies.

Skills

Communication skills

Team management

Attention to detail

Workload management

Resilience

Initiative

Computer literacy

Education

A-Levels / BTEC National or Equivalent

Transport Manager CPC or OLAT

Tools

MS Office

IT Systems

Job description

This role is to provide leadership and strategic direction for the fleet and transport operations, across the Southern Region of Gate Gourmet operations in Birmingham, Bristol, Luton and Stansted.

• Managing the fleet preventative maintenance plan, vehicle defects, repairs and LOLERS.
• Ensuring full DVSA compliance, including all driver and vehicle tachograph requirements
• Auditing Pre-Operational Inspections and complete Management Gate Checks.
• Liaise with Maintenance Contractors
• Ensure vehicle documents and Airside Vehicle Passes are compliant

As Operator's Licence holder, the Transport Manager maintains compliance across all units.

Key responsibilities include, but are not limited to:

Budget Monitoring:Ensure fleet costs stay within budget.
Fleet Management:Serve as the primary contact for all fleet-related issues.
Legislation Compliance:Ensure the fleet operates within legal and regulatory standards.
Operational Strategy:Collaborate with the National Fleet Manager to develop cost-efficient strategies.
Policy Implementation:Assist in enforcing fleet operation policies.
Record Keeping:Maintain detailed records of vehicle inspections, services and repairs.
Vehicle Maintenance:Oversee strict maintenance schedules to minimise downtime.
Main Duties and Responsibilities

• Actively recognise good performance in the team and promote the company reward and recognition scheme
• Comply with UK road regulations
• Ensure adherence to relevant legislation and regulations
• Ensure & oversee compliance to the “Driver CPC Training” program.
• Establish and maintain KPIs for fleet operations.
• Ensure cleaning of the fleet maintained (interior and exterior)
• Ensure all equipment is working safely and compliant with manufacturers guidelines for operation reporting any failures.
• Ensure the transport team are aware of their responsibilities in respect of, food safety health and safety and security in the workplace and have the minimum qualifications and training to work in their respective roles
• Ensure the fleet budget meets its targets
• Liaise with local airport authorities to ensure the company complies with relevant airport airside compliance.
• Liaise with National Fleet Manager regarding vehicle replacements
• Investigate and respond as required to customer complaints
• Investigate all accidents, near misses and driving incidents, and support the Compliance team when required.
• Manage the service provider(s) against the agreed SLA and KPIs
• Operator License variation applications.
• Participation in company, customer and authority audits
• Put together performance reports for the Unit Managers and National Fleet Manager
• Proactively champion a culture of health & safety, colleague wellbeing, care, and an environmentally friendly workplace.
• Support any regional fleet activity as required
• To ensure all new starters receive a thorough induction and are given all the initial help they need to understand the operations of the company hi-loaders
• To ensure effective channels of communication at all levels so every member of the team is aware of the company and customer requirements, and objectives are achieved and the part they play in the successful delivery of these requirements.
• To be an active member of the management team and support colleagues in the achievement of their KPI’s
• To attend team meetings as required and contribute to the development and growth of the business through the sharing of good practice and your own experiences.
• To attend all necessary training programmes to develop your own potential and enable your progress in the company
• To take full responsibility for the live operation on a shift and assist the wider Operations team with issue resolution and efficient communication ensuring problems are prioritised and solved.
• To support the National Fleet Manager as and when required
• Undertake regular audits of the fleet and all areas within the transport to ensure complete adherence to agreed company policies

Core Competencies and Requirements

• Minimum education to A-Levels / BTEC National or Equivalent
• Recognised industry qualification, e.g. Transport Manager CPC or OLAT

Work Experience

• Previous front-line management experience in a similar role.
• Previous experience in managing staff.
• Previous experience of working with Budgets / KPI’s
• Previous experience working with tachograph analysis systems such as FTA Vison
• Previous experience of communicating with the Office of the Traffic Commissioner (OTC)

Technical Skills

• Strong understanding of road transport law and legislation.
• Comprehensive knowledge of drivers hours and working time directive.
• Understanding of health and safety, food hygiene, security regulations (CAA AVSEC)

Core Competencies Required

• Communication Skills: Excellent spoken and written communication abilities in English.
• Team Management: Proven ability to lead and work effectively as part of a team.
• Attention to Detail: Organised, process driven with an exceptional focus on detail.
• Workload Management: Ability to prioritise workloads and meet tight deadlines.
• Resilience: Ability to work under pressure
• Initiative: Proven ability to work independently.
• Computer Literacy: Strong skills in MS Office and IT Systems.