Transport Manager

Serco; Sudbury CP; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Holidays: 25 days + bank holidays

Pension: Up to 6% contributory scheme

Training and development: 1,100+ in‑nh

Health & wellbeing: EAP, GP service

Discounts across retailers

Volunteer days & Payroll Giving

Employee networks

Job summary

Serco in Sudbury is seeking a Transport Compliance Manager to keep our fleet compliant, safe, and ready for service. You’ll ensure operator licence obligations are met and contracts run smoothly, supporting frontline services across communities.

You’ll lead on fleet records, DCPC, tachographs, incidents and reporting, work with suppliers and internal stakeholders, and help sustain Serco’s standards and responsible public service delivery.

Qualifications

• Must hold CPC(LGV) or achieve within 18 months.
• Strong knowledge of UK road transport legislation and operator licensing requirements.
• Proven experience in fleet or transport compliance management.
• Ability to influence and collaborate with stakeholders at all levels.
• Detail-focused with data management and compliance reporting accuracy.

Responsibilities

• Act as named and trained person on the contract Operator Licence; support control.
• Ensure compliance with UK road transport legislation and operator licences.
• Proactively manage fleet maintenance to keep vehicles serviceable.
• Oversee third-party providers; ensure SLAs and legal requirements are met.
• Maintain records for fleet, drivers, DCPC, tachographs and training.
• Manage incidents, investigations and cost recovery.

Skills

CPC Large Goods Vehicles

UK road transport legislation

Fleet compliance management

Stakeholder collaboration

Data accuracy & reporting

Education

National Certificate of Professional Competence (CPC) in Large Goods Vehicles

Job description

Location: Sudbury, CO10 2XH

Salary: £45,000 plus excellent benefits

Schedule: Full Time, 37.5 hours per week

Ready to impact a better future?

As a Transport Manager in our MyFleet team, you’ll play a vital role in keeping our fleet legal, safe and fully compliant. Your work will ensure our contracts operate smoothly, meet all operator licence obligations, and continue delivering essential services that communities rely on every day.

In this role, your expertise helps protect people, supports frontline services, and ensures our vehicles are available, roadworthy and compliant. By maintaining high standards and strong controls, you’ll create a positive impact on communities while helping our business meet its obligations with pride and confidence.

What You’ll Do As a Transport Compliance Manager

• Act as a named and trained person on the contract Operator Licence, supporting continuous and effective control
• Ensure full compliance with UK road transport legislation, operator licence undertakings and contractual obligations
• Proactively manage fleet maintenance plans to keep vehicles serviced, inspected and available in line with manufacturer guidelines
• Oversee third-party service providers, ensuring service level agreements and legal requirements are consistently met
• Maintain accurate fleet, driver and asset records, including driver licensing, Driver Certificate of Professional Competence (DCPC), tachographs and training data
• Manage incidents, accidents, infringements and MOT outcomes, ensuring investigations, reporting and cost recovery are completed correctly

Does this sound like you?

• National Certificate of Professional Competence (CPC) in Large Goods Vehicles, or the ability to achieve this within 18 months
• Strong working knowledge of UK road transport legislation and operator licensing requirements
• Proven experience in fleet or transport compliance management
• The confidence to influence, challenge and work collaboratively with stakeholders at all levels
• A detail-focused approach, with the ability to manage data, audits and compliance reporting accurately

Vetting and checks

As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What We Offer

• Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a strong focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, and the option to donate to the Serco People Fund Charity
• Employee networks: Inclusive networks that support connection, learning and belonging for colleagues of all backgrounds and life stages

A Little Bit About Us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).