Transport First Line Manager

DHL Supply Chain; Coleford; On-site; GBP 31,000 - 37,000; Full time

Job summary

A leading logistics company seeks a Transport First Line Manager in Coleford to oversee driver teams and ensure efficient operations. Responsibilities include managing performance, compliance, and operational delivery. Suitable candidates should have a strong background in transport logistics and team management. The position offers a competitive salary plus benefits, including a pension scheme and discounts.

Benefits

Generous pension scheme with 8% employer contribution

Free confidential 24/7 GP consultations

Retail and lifestyle discounts

Affordable loans and savings schemes

Free mortgage advice

Qualifications

• Proven background in transport or logistics operations.
• Experience managing teams or leading people.
• Confident using computer systems and transport management tools.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and manage drivers, ensuring performance and compliance.
• Oversee safe and efficient transport operations.
• Ensure driver and fleet compliance per legal standards.
• Manage absence and drive performance through training.
• Monitor cost trends and promote improvement culture.

Skills

Transport or logistics operations experience

Team management experience

Computer systems proficiency

Strong communication skills

Job description

Pay Rate: £34,000 (Plus Night Shift Premium of £1,750 & Overtime paid at 1.25x basic rate)
Grade: N
Contract Type: Permanent (Full-Time)
Shift patterns: 4 on 4 off (18:00-06:00)
Location: Gloucester, GL16 8JB

Think you know DHL? Think again!
We're more than parcels - at Suntory Gloucester, we keep the drinks flowing for some of the UK's best-loved brands.

We're hiring a Transport First Line Manager to lead our driver team, ensure smooth daily operations, and deliver excellence on the road.

Ready to make an impact and help shape the future of logistics? Let's go!

WHAT YOU'LL DO

• Lead and manage drivers. Provide day-to-day leadership, briefings, and support for DHL, agency, and subcontractor drivers, ensuring performance, compliance, and engagement.
• Operational delivery. Oversee safe, legal, and efficient transport operations, adjusting plans as needed and resolving issues in real time to meet service levels.
• Compliance & fleet standards. Ensure driver and fleet compliance, including pre-shift checks, defect reporting, and legal standards in line with DHL Asset Management protocols.
• People & performance management. Manage absence, conduct 1-2-1s, support recruitment, and drive performance through training, development, and disciplinary processes.
• Continuous improvement & cost control. Use TMS effectively, monitor cost trends (e.g. fuel, accidents), support projects, and promote a culture of improvement and best practice sharing.

WHAT YOU'LL BRING

• Proven background in transport or logistics operations
• Experience managing teams or leading people
• Confident using computer systems and transport management tools
• Strong communication and interpersonal skills

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during this week and WC 20th October. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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