Transport First Line Manager

Arrow XL Ltd; Billinge; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading logistics firm in the UK is seeking a Supervisor to oversee delivery operations. You will lead a team, ensure compliance with transport regulations, and manage resources effectively. Candidates must possess a minimum of 2 years in a supervisory role within transport, hold a National CPC, and have excellent people skills. This role offers competitive compensation and various benefits, including a generous annual leave entitlement and employee discounts.

Benefits

31 days annual leave including bank holidays

Holiday Buy Scheme

Enhanced Pension Plan

Life Insurance

Progression and Development Opportunities

Up to 25% Staff Discount at very.co.uk

Discounted Gym Membership

Qualifications

• Minimum of 2 years experience as a Leader/Supervisor in transport operations.
• Demonstrated experience in improving transport operations.
• Able to work in dynamic environments under pressure.

Responsibilities

• Lead and motivate your team of service delivery crews.
• Ensure efficient fleet utilization and resource planning.
• Manage compliance and safety regulations effectively.
• Identify and implement improvements in the transport function.
• Oversee training and development for service delivery teams.

Skills

Leadership and supervision

Road Transport Regulations

Resource management

People skills

Education

National CPC

Full UK driving licence

Job description

Overview

Working hours: 06:00 – 14:00, 14:00 – 22:00, 22:00 – 06:00. 40 hours per week, on a 5/6 rota. £16.56 per hour plus excellent benefits.

ArrowXL is hiring! As the UK's leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. We aim to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy, and bulky items in pristine condition — the kind that typically require two attentive people to handle. Quite often, these items need to be installed for our customers, and we do that too!

Please be aware that all roles at ArrowXL are subject to a mandatory DBS (Criminal Record) check.

Responsibilities

• Lead and motivate your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support.
• Ensure efficient fleet utilisation, resource planning and cost control while maintaining compliance and effectiveness of the operation.
• Take the lead for legal compliance and safety.
• Identify opportunities for improved efficiencies within the Transport function and implement changes where needed.
• Manage resourcing, development, and management of all colleagues within your team, ensuring service delivery crews are fully trained across all areas (in particular driver CPC, service delivery standards, and product installation).
• Make prompt decisions that protect customer service and the delivery schedule, while remaining commercially focused.
• On-site resource management (colleagues, vehicles and equipment) to meet and flex to customers’ changing needs.

The Ideal Candidate

With the number of applications expected for this position, we will only proceed forward with candidates who match our essential requirements:

• At least 2 years of experience as a Leader / Supervisor within a transport operation.
• Good knowledge of Road Transport Regulations and hold a national CPC.
• Ensure that O Licence requirements are adhered to.
• Full UK driving licence.
• Demonstrable experience improving transport operations and introducing operational excellence.
• Strong people skills and the ability to influence, coach and develop.
• Able to work in an ever-changing environment with the additional pressure to deliver on time every day.

Benefits

• Annual Leave Entitlement: 31 days (including statutory bank holidays) which increases with service.
• Holiday Buy Scheme: Buy up to 5 additional days.
• Enhanced Pension Plan including ArrowXL company contributions.
• Life Insurance: Company-funded 2x basic salary life cover from day one.
• Enhanced maternity, paternity, adoption and shared parental leave.
• Long Service Awards: Awarded for every 5 years of service.
• Employee of the Month Incentives: Local winners plus an overall winner chosen by the CEO.
• Progression and Development Opportunities via our Training Academy.
• Up to 25% Staff Discount at very.co.uk.
• Retail Discounts across retailers and restaurants, including Apple, Asda, B&Q, Halfords, Nandos, TGI Fridays, Screwfix and more.
• Discounted Gym Membership: Up to 25% discount across 3,700 gyms and fitness centres.
• Cycle to Work Scheme with Evans Cycles.

How to Apply

It’s quick and easy to apply online — just have your up-to-date CV ready and follow the step-by-step application process. We’re excited to hear from you!

ArrowXL is an equal opportunity employer. We are committed to creating an inclusive workplace where everyone can thrive. If you’re invited to interview and need any adjustments during the process, please let us know — we’ll do everything we can to make your experience smooth and positive.

We are a business built on championing strong values that guide everything we do, including how we deliver and how we help our people.

Ready to apply? Apply now and take the next step in your driving career with ArrowXL!