Transport Assistant

MTS Cleansing Services Ltd; Rochester; On-site; GBP 30,000; Full time

Job summary

A waste management company is seeking a Transport Assistant to support operational services and ensure health and safety compliance. The role involves liaising with internal departments, assisting the line manager, and managing service requests. Applicants should have prior experience in transport and logistics, strong organizational skills, and proficiency in Microsoft Office. This full-time position offers a salary of £12.60 per hour and various company perks.

Benefits

20 days holiday plus bank holidays

MTS Uniform

Company events

Company pension

Free parking

Health & wellbeing programme

Death In Services

Referral programme

Qualifications

• Previous experience in transport, waste, or logistics industry desired.
• Ability to take on responsibility for your own workload.
• Reliable, responsible, numerate, and commercially aware.

Responsibilities

• Liaise with other sections in the Company for operational services.
• Assist line manager in service delivery.
• Monitor and analyze data for operational improvement.

Skills

Organizing and planning skills

Proficient in Microsoft Office (Word, Excel)

Good communication skills

Ability to work under pressure

Responsibility for own workload

Job description

Position: Transport Assistant
Location: Stanley House, Anthonys Way, Medway City Estate, Rochester, Kent, ME2 4NF
Line Reporting Manager: SST Divisional Manager
Hours: Monday - Friday, Alternate weeks 06:00am-16:00pm & 08:00am-18:00pm (hours unpaid lunch)
Salary: £12.60ph / £29,484 Annually

What We Offer

• 20 days holiday plus bank holidays
• MTS Uniform
• Company events
• Company pension
• Free parking / On-site parking
• Health & wellbeing programme
• Death In Services
• Referral programme

Principle Duties And Accountabilities

• Liaise with and assist generally other sections in the Company in the delivery of operational and administrative services to internal and external customers
• Support Senior Transport Teams

Roles And Responsibilities For Transport Assistant

Logistics & Planning

• Assist line manager in the delivery of planned and reactive services to industrial, commercial and domestic customers in accordance with established procedures.
• Assist line manager to Monitor and analyse data to identify trends, challenges, and opportunities for operational improvement.
• Be aware and monitoring of daily vehicle revenue
• Take responsibility for managing planning of works in line managers absence

Customer Service

• Receive service requests verbally or electronically, providing advice and prices to customers, and coordinate the relevant resources to meet agreed timescales and optimize performance.
• Address/resolve complaints and issues in a timely and professional manner.
• Liaise with other departments within the organisation and assist in the delivery of operational and administrative services to internal and external customers.

Data Processing & Administration

• Managing the in-house systems and databases (Weighsoft, CTrack, Ortec, AAIR)
• Managing and maintaining office files
• Ensure that all jobs are documented correctly
• Take responsibility for drivers timesheet/hours in managers absence

Health & Safety

Section 7 of the Health & Safety at Work Act (1974) states the general duties of employees at work. It shall be the duty of every employee while at work to:

• To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work; and
• as regards any duty or requirement imposed on their employer or any other person by or under any of the relevant statutory provisions, to co-operate with them so far as is necessary to enable that duty or requirement to be performed or complied with

Transport Assistant Health And Safety Responsibilities

• To understand and comply with the company health and safety policy
• To influence and promote a positive health, safety culture within the organisation and lead by example
• To ensure all works activities are carried out in a safe manner and in accordance with legislative, company requirements and the risk assessments
• To ensure housekeeping of the works and welfare areas are fully maintained
• To carry out comprehensively and complete in full, all company required documentation
• To report all health, safety and environmental incidents to the Line Manager within 2 hours of it happening
• To ensure awareness of the company fire and first aid arrangements, and emergency evacuation procedure

Qualifications / Competency ForTransport Assistant

• Previous experience including fleet resources
• Previous experience in the transport, waste or logistics industry desired
• Must have the ability to take on responsibility for your own workload
• Proficient using Microsoft Office systems including Word and Excel
• Good communicator, able to provide clear oral and written advice to field teams and management as required
• Organizing and planning skills to ensure work programmes are established and followed
• Able to work with a minimum of supervision
• Reliable, responsible, numerate and commercially aware
• Receptive to training and new ways of working
• Ability to work well under pressure