Transport and Fleet Planner

HR GO Recruitment; Maidstone; On-site; GBP 28,000 - 35,000; Full time

Job summary

A recruitment agency in Maidstone is seeking an experienced Transport Operations Coordinator to oversee logistics operations. The role involves coordinating with drivers and customers to ensure efficient collections and deliveries across the UK and Europe. Ideal candidates will have logistics experience and excellent communication skills. Benefits include casual dress, company events, and private medical insurance. This is a full-time position requiring on-site presence.

Benefits

Casual dress

Company events

Company pension

Free on-site parking

Life insurance

Private medical insurance

Qualifications

• Minimum 6-12 months' experience in road haulage, logistics, or fleet planning.
• Own transport is essential due to location.
• Positive, team-focused mindset and good sense of humour.

Responsibilities

• Plan and coordinate daily transport operations using excel.
• Communicate with drivers to provide accurate collection and delivery details.
• Monitor all vehicle movements and shipment progress.
• Keep customers informed on job statuses and delivery confirmations.
• Reconcile transport orders and maintain system updates.

Skills

Strong written and verbal communication skills

Excellent organisational and multitasking ability

Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

Flexible and adaptable working style

Problem-solving attitude

Job description

Location: Hythe, Kent

Contract: Permanent, Full-Time

Pay: £28,500 - £35,000 per year (depending on experience)

Hours: Monday to Friday, Office‑Based, 5.5 days a week

Role Overview

HRGO Recruitment Ashford is seeking an experienced and proactive Transport Operations Coordinator to join a busy and growing logistics business. This is a hands‑on role requiring daily coordination with drivers, customers, and the wider transport team to ensure collections and deliveries run smoothly across the UK and Europe.

The ideal candidate will be highly organised, detail‑driven, and confident managing both planning and customer communication.

Key Responsibilities

• Plan and coordinate daily transport operations alongside the planning team using excel.
• Communicate with drivers to provide accurate collection and delivery details.
• Monitor all vehicle movements, driver activity, and shipment progress throughout the day.
• Keep customers fully informed on job statuses, changes, and delivery confirmations.
• Reconcile transport orders and ensure all systems and databases are kept fully up to date.
• Check and file driver paperwork, timesheets, GPS data, and working time records.
• Enter customer orders into the internal invoicing system.
• Prepare weekly cost sheets for regular billed customers.
• Update customer portals and the company fleet management system.
• Support the Transport Planning Team with day‑to‑day operations.
• Respond promptly to phone calls and emails, maintaining excellent customer service.
• Carry out any additional duties assigned by the General Manager.

Essential Skills & Experience

• Minimum 6-12 months' experience in road haulage, logistics, or fleet planning.
• Strong written and verbal communication skills.
• Excellent organisational and multitasking ability with high attention to detail.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Confident telephone manner and customer service approach.
• Flexible and adaptable working style with a problem‑solving attitude.
• Own transport is essential due to location.
• Positive, team‑focused mindset and good sense of humour.

Benefits

• Casual dress
• Company events
• Company pension
• Free on‑site parking
• Life insurance
• Private medical insurance

Interested?

Apply today or contact HRGO Recruitment - Ashford Branch for more information