Transport Administrator PM

First Call Contract Services, Ltd.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A transportation services provider is seeking a Transport Administrator in Greater London to ensure efficient logistics and customer satisfaction. The role involves monitoring inbound arrivals, managing collections, and preparing export paperwork. Strong communication and planning skills are essential for success in this fast-paced environment, with a pay rate of £12.21-£13.45. Availability on weekends is required.

Qualifications

• Experience in logistics or transportation roles.
• Strong communication skills to interact effectively with customers and colleagues.
• Ability to work in a fast-paced environment.

Responsibilities

• Monitor inbound arrivals and ensure capacity bookings.
• Manage customer collections within SLA.
• Prepare and complete paperwork for exports.

Skills

Customer relationship management

Transport planning

Deadline management

Job description

Shift Pattern

12pm-9pm Friday to Tuesday

Days Off: Wednesday & Thursday

Must be able to work on the weekends

Pay rate: 12.21-13.45

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General Duties for Transport Administrator:

• Monitor inbound arrivals through customers’ pre-alerts by using tracking sites to ensure the correct capacity on inbound/outbound vehicles has been booked.
• Manage and monitor customer collections to ensure they are met within SLA on a day-to-day basis
• Transport planning
• Preparation and completion of paperwork for both export postal and commercial exports, including pre-alerts
• Working to strict deadlines to co-ordinate imports & exports with end-to-end responsibility (including collection, airline booking, and liaising with overseas agents/customers until delivered)
• Submitting import & export customs entries using internal/external systems
• Strong customer relationship to understand requirements and always deliver excellent customer service.
• Liaising with the warehouse to ensure smooth operations
• Booking and optimising inbound/outbound vehicles against SLA/CPU
• Create and dispatch vehicle load plans to operations
• Key point of contact for liaising with Hauliers, Gateway, GHA’s, depots/hubs & third-party drivers, internal stakeholders
• Ensure the right of every employee to carry out their daily work in a safe environment
• Ad hoc duties to support business requirement