Transport Administrator PM

First Call Contract Services; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics service provider is seeking a Transport Administrator to oversee inbound and outbound vehicle management, ensuring compliance with SLAs and delivering excellent customer service. Your responsibilities will include handling transport planning, coordinating imports and exports, and preparing documentation. Experience in logistics and strong customer relations skills are essential for this role in London.

Qualifications

• Strong customer relationship management skills.
• Ability to work under strict deadlines.
• Experience in transport planning and logistics.

Responsibilities

• Monitor inbound arrivals using tracking sites.
• Manage customer collections to meet SLA.
• Prepare and complete export documentation.
• Coordinate imports and exports end-to-end.
• Submit customs entries for imports/exports.
• Liaise with warehouse for operations smoothness.
• Book and optimize vehicles against SLA.

Job description

Shift Pattern:

12pm-9pm Friday to Tuesday

Days Off:

Wednesday & Thursday

Must be able to work on the weekends

Pay rate: #removed#

General Duties for Transport Administrator:

• Monitor inbound arrivals through customers' pre-alerts by using tracking sites to ensure the correct capacity on inbound/outbound vehicles has been booked.
• Manage and monitor customer collections to ensure they are met within SLA on a day-to-day basis
• Transport planning
• Preparation and completion of paperwork for both export postal and commercial exports, including pre-alerts
• Working to strict deadlines to co-ordinate imports & exports with end-to-end responsibility (including collection, airline booking, and liaising with overseas agents/customers until delivered)
• Submitting import & export customs entries using internal/external systems
• Strong customer relationship to understand requirements and always deliver excellent customer service.
• Liaising with the warehouse to ensure smooth operations
• Booking and optimising inbound/outbound vehicles against SLA/CPU
• Create and dispatch vehicle load plans to operations
• Key point of contact for liaising with Hauliers, Gateway, GHA's, depots/hubs & third-party drivers, internal stakeholders
• Ensure the right of every employee to carry out their daily work in a safe environment
• Ad hoc duties to support business requirement