Transport Administrator Night

First Call Contract Services, Ltd.; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics service provider in London is looking for a Transport Administrator. The role involves monitoring inbound arrivals, managing customer collections, and ensuring compliance with safety standards. Candidates must be flexible to work weekends and possess strong customer service skills. The position offers a pay rate of £12.21–£13.45, depending on experience.

Qualifications

• Ability to work weekends as required.
• Experience in transport administration.
• Strong understanding of customer needs and service.

Responsibilities

• Monitor inbound arrivals and manage customer collections.
• Transport planning and paperwork preparation.
• Ensure smooth operations and safety in the workplace.

Skills

Strong customer service

Transport planning

Monitoring and managing schedules

Job description

Shift Pattern:

22:00-7:00am Monday to Friday (Days Off: Saturday/Monday with availability to work weekend if required)

Must be able to work on the weekends

Pay rate: 12.21-13.45

General Duties for Transport Administrator:

• Monitor inbound arrivals through customers’ pre-alerts by using tracking sites to ensure the correct capacity on inbound/outbound vehicles has been booked.
• Manage and monitor customer collections to ensure they are met within SLA on a day-to-day basis
• Transport planning
• Preparation and completion of paperwork for both export postal and commercial exports, including pre-alerts
• Working to strict deadlines to co-ordinate imports & exports with end-to-end responsibility (including collection, airline booking, and liaising with overseas agents/customers until delivered)
• Submitting import & export customs entries using internal/external systems
• Strong customer relationship to understand requirements and always deliver excellent customer service.
• Liaising with the warehouse to ensure smooth operations
• Booking and optimising inbound/outbound vehicles against SLA/CPU
• Create and dispatch vehicle load plans to operations
• Key point of contact for liaising with Hauliers, Gateway, GHA’s, depots/hubs & third-party drivers, internal stakeholders
• Ensure the right of every employee to carry out their daily work in a safe environment
• Ad hoc duties to support business requirement