Translation Project Manager

-; Remote; GBP 60,000 - 80,000; Full time

Job summary

A growing translation agency is looking for a project manager to join their team. This role involves managing customer orders, coordinating the full project lifecycle, and ensuring excellent customer service. Ideal candidates will have a translation degree and strong communication skills. The company offers career progression, training programmes, and performance-related bonuses. Currently, the role allows for remote work with an expectation of being based near Enfield for an easy commute.

Benefits

Career progression opportunities

Company-supported training

Performance-related bonuses

Responsibilities

• Management and processing of customer orders.
• Full project lifecycle coordination.
• Customer support and care.
• Managing translators and other linguists to ensure projects are delivered correctly.
• Providing excellent customer service to clients and subcontractors.
• Sourcing and recruitment of subcontractors.
• Using in-house CRM software.
• Diary management.

Skills

Excellent organisation and timekeeping

Strong communication, both written and oral

Positive and friendly approach to customers

Commitment to delivering excellent customer services

Ability to work under time pressure and meet deadlines

Meticulous attention to detail

Education

Translation degree

Job description

New Requirement as of 1st April 2022

We are looking for a project manager to join our growing translation agency.

This is a rewarding role, in which you will communicate with clients and contractors from all over the world.

On offer are excellent career progression opportunities, company-supported training and qualification programmes, and performance related bonuses.

This is an ideal role for a recent or upcoming translation degree graduate.

The responsibilities of the role include:

• Management and processing of customer orders
• Full project lifecycle coordination
• Customer support and care
• Managing translators and other linguists to ensure projects are delivered correctly
• Providing excellent customer service to clients and subcontractors
• Sourcing and recruitment of subcontractors
• Using in-house CRM software
• Diary management

Required skills/attributes include:

• Excellent organisation and timekeeping
• Strong communication, both written and oral
• A positive and friendly approach to customers
• A commitment to delivering excellent customer services
• The ability to work under time pressure and meet deadlines
• Meticulous attention to detail

The position is immediately available and we are looking to recruit someone right away so if you are interested in languages, translation and/or project management, please do get in touch.

Ideally you would be based in the Enfield or surrounding areas for easy commute to the office although the role is remote for the time being.

Looking forward to hearing from you,

Selica International Ltd