Transition Client Relationship Manager, 2 days office only.

Abenefit2u; West End; On-site; GBP 50,000 - 70,000; Full time

Job summary

A respected pensions provider in the United Kingdom is seeking a Transition Client Relationship Manager to ensure seamless onboarding of Defined Benefit pension schemes. Key responsibilities include managing client interactions, overseeing data migration, and delivering high-quality project outcomes. The ideal candidate should have a strong background in pensions administration, excellent communication skills, and a proactive approach to client service. This role offers the chance to manage impactful projects in a growing team.

Qualifications

• Proven experience in DB pensions administration and project management.
• Strong relationship management and communication skills.
• Solid understanding of pensions data and technical documentation.
• Excellent organizational skills with the ability to manage multiple priorities.

Responsibilities

• Act as the main point of contact throughout the transition process.
• Oversee all aspects of scheme onboarding.
• Build strong relationships with clients and stakeholders.
• Lead and coordinate end-to-end transition projects.
• Monitor project progress and manage risks.

Skills

Relationship management

Project management

Client communication

Pensions data understanding

Organizational skills

Job description

Transition Client Relationship Manager, 2 days office only.

Our client is a highly respected pensions provider that’s expanding its specialist transitions team — and they’re looking for an experienced Transition Client Relationship Manager to play a key role in delivering seamless onboarding experiences for new Defined Benefit (DB) pension schemes. This is a fantastic opportunity for a pensions professional who thrives on client interaction, complex project delivery, and seeing tangible results from their work.

The Role

As the Transition Client Relationship Manager, you’ll act as the main point of contact for trustees, sponsors, and internal stakeholders throughout the transition process. You’ll oversee all aspects of scheme onboarding — from data migration and benefit specification to member communications — ensuring delivery against agreed budgets, timescales, and quality standards.

Your key responsibilities

• Building strong relationships with clients and stakeholders as the trusted point of contact.
• Leading and coordinating end-to-end transition projects.
• Overseeing core deliverables, including:
• Scheme data migration and analysis
• Preparation of benefit specifications
• Drafting and reviewing member communications
• Monitoring project progress, managing risks, and producing clear written reports.
• Providing technical guidance to colleagues to ensure the highest standards.
• Contributing to the continuous improvement of transition processes.

You’ll bring

• Proven experience in DB pensions administration and project management.
• Strong relationship management and communication skills.
• Solid understanding of pensions data and technical documentation.
• Excellent organisational skills with the ability to manage multiple priorities.
• A collaborative, solutions-focused approach and a commitment to quality.

We’re looking for a proactive and detail-oriented individual with a passion for delivering exceptional client experiences, and thrives in client contact roles. You will be joining a growing, specialist team within a reputable organisation, where you get to take ownership of complex, rewarding projects, and be part of a business that values expertise, innovation, and professional development.

If you’re an experienced pensions professional seeking your next challenge in a role that offers variety, autonomy, and impact — we’d love to hear from you.

How to apply or learn more about this role

Click the APPLY NOW button below or email [e-mail] for a full job profile and benefit package, and to take your interest further, or call Dianne Beer on 07747 800 740 to discuss the role further.

Alternate roles

If this job is almost ideal, but just not quite the right career move you are seeking, please feel free to get in touch about other similar roles we have. We register new jobs every week, and welcome new applicants. We are happy to retain you on our database, so when your dream job is registered, you hear about it immediately.

You can email me, Dianne Beer at [e-mail], or visit: https://www.abenefit2u.com/contact.asp

Know someone who would love this role: Just thought of a super pensions professional like yourself who would love to know about this role? Or is also seeking work and may not yet be working with Abenefit2u? Abenefit2u offer a voucher reward scheme ranging from £200 - £500 (amount depends on the level of role), for each referral successfully placed in a new role. Feel free to forward this role or our contact