Transformation Manager (Digital Transformation Roadmap)

BT Group; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in London seeks an experienced project manager to lead digital transformation initiatives. Ideal candidates have over 3 years of experience in project management and stakeholder collaboration, along with a solid understanding of software delivery and transformation planning. This role includes building delivery roadmaps and collaborating with cross-functional teams to achieve strategic goals, making it essential to be customer-obsessed and detail-oriented.

Benefits

10% annual on-target bonus

Pension scheme with 10% BT contribution

Exclusive discounts on BT packages

Discounts on EE mobile plans

25 days annual leave

Volunteering days

Support for working parents

Qualifications

• 3+ years of project management experience delivering enterprise-scale tech projects.
• Experience in stakeholder management and collaboration.
• Understanding of the software delivery lifecycle and transformation planning.

Responsibilities

• Drive end-to-end outcomes on digital transformation programmes.
• Build multi-year delivery roadmaps using data.
• Collaborate with cross-functional teams to deliver strategic outcomes.

Skills

Project management

Stakeholder management

Collaboration

Data-driven decision making

Job description

BT is on a journey to transform and simplify our technology, products and processes, whilst building exciting strategic platforms that best serve our customers. You will work on BT's Digital transformation programmes, driving end-to-end outcomes and collaborating with stakeholders from across our business, including Engineering, Architecture, and Commercial teams. You need to be brilliant with people, planning, and rolling up your sleeves to get things done. Above all, you need to be obsessed with customers. If that sounds like you, we'd love to hear from you. Come and be part of shaping and delivering the transformation!

Responsibilities and Qualifications

• 3+ years of project management experience delivering enterprise-scale tech projects
• 3+ years of stakeholder management & collaboration
• Previous exposure and demonstrable understanding of the end-to-end software delivery lifecycle and transformation planning within a complex technical/digital environment
• Using data to build multi-year delivery roadmaps, driving transformation and business change at an enterprise level
• Collaborating with cross-functional teams, bringing end-to-end plans together to deliver strategic outcomes
• Assessing the health of software projects, identifying risks, and intervening to get things back on track
• Remaining focused but empathetic when working with operational and engineering teams who face multiple pressures, but whom you will rely on to successfully deliver
• Getting into the detail, championing a hands‑on collaborative approach to delivery – working closely with engineering and architecture teams to ensure success
• Building long‑term collaborative relationships with your stakeholders
• Experience working in a transformation or change environment and being comfortable with ambiguity
• Working and communicating with senior stakeholders, including exec

BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

Benefits

• An annual on-target bonus of 10% (personal and company multipliers).
• BT Pension scheme: minimum 5% employee contribution, BT contribution 10%.
• Exclusive colleague discounts on our latest and greatest BT broadband packages.
• 50% off EE mobile pay monthly or SIM‑only plans, and a 50% discount for friends and family on EE SIM‑only plans.
• Discounted EE TV, including TNT Sport and the NOW Entertainment membership.
• There's also great support for working parents, including pay whilst on maternity, adoptive, and paternity leave.
• 25 days' annual leave (not including bank holidays), increasing with service.
• Volunteering days, so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’.