Transformation Lead

Focus Group; Shoreham-by-Sea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A technology services company is seeking a Transformation Lead to oversee major transformation initiatives and drive cross-functional change. This strategic role demands expertise in operational delivery and a proven track record of delivering outcomes. The ideal candidate will have strong analytical skills and a deep understanding of how AI and automation can enhance business value. The company offers a competitive salary and a hybrid working model.

Benefits

Competitive base salary

Bonus and benefits package

Opportunity for high-profile initiatives

Collaborative culture

Hybrid working

Qualifications

• Track record of delivering strategic outcomes.
• Experience in consulting and operational delivery.
• Strong understanding of AI and automation for business value.

Responsibilities

• Lead major transformation initiatives from design to implementation.
• Create change strategies for employee and customer adoption.
• Translate strategic goals into delivery roadmaps.
• Partner with business leaders to coordinate timelines.
• Ensure effective governance and risk management.

Skills

Strategic problem-solving

Cross-functional change management

Commercial acumen

Analytical skills

Relationship-building

Job description

Transformation Lead

Location: Hybrid - HQ in Shoreham-by-Sea
Reports to: Chief Strategy & Transformation Officer

The Opportunity

Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and executing an ambitious Value Creation Plan (VCP) to strengthen our operating platform, enhance customer experience, and unlock new growth across our integrated IT, data, and communications offerings.

We're looking for an outstanding Transformation Lead to play a central role in delivering that plan. You'll lead major transformation initiatives that cut across functions — combining analytical rigour, stakeholder engagement, and strong change leadership to make lasting impact on how Focus Group operates and grows.

This is a long-term strategic role for someone with a consulting or transformation background who wants to move beyond advisory work and take ownership of delivery and outcomes within a single, scaling organisation.

The Role

As Transformation Lead, you will:

• Lead one or more major VCP initiatives from design through to implementation and measurable value realisation
• Create and execute change strategies that maximise employee and customer adoption
• Translate strategic goals into clear delivery roadmaps, milestones, and success measures
• Partner with senior business leaders and functional heads across operations, technology, and commercial teams to coordinate timelines and remove barriers
• Ensure programmes are governed effectively, risks managed, and outcomes achieved
• Track and report benefits realisation to the Transformation Director and the executive leadership team
• Contribute to developing the wider transformation capability within Focus Group

What You'll Bring

Essential:

• Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes.
• Blend of consulting discipline and operational delivery - able to move seamlessly between boardroom strategy and frontline execution.
• Proven ability to drive cross-functional change and adoption, turning plans into measurable outcomes.
• Excellent commercial acumen, with a sharp understanding of how AI and automation create business value.
• High emotional intelligence and relationship-building skills - able to engage and influence both senior stakeholders and operational teams.
• Strong analytical and problem-solving skills; comfortable using data and insight to guide decisions.

Desirable:

• Experience working in B2B and technology-driven businesses
• Exposure to private-equity-backed or rapidly scaling organisations
• Familiarity with AI, automation, or data-led transformation programmes

What We Offer

• Competitive base salary plus bonus and benefits package
• Opportunity to lead high-profile transformation initiatives with visible executive sponsorship
• Direct impact on the transformation of an Hg-backed growth story
• Collaborative, high-energy culture focused on progress and delivery
• Hybrid working - typically one or two days per week in our Shoreham HQ