Transaction Manager

Lookers Plc; Chelmsford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in Chelmsford is seeking a Transaction Manager to oversee financial transactions, ensure compliance, and coach the sales team. The ideal candidate will have experience in financial performance monitoring and team management, along with excellent communication skills to drive sales. Competitive salary and substantial benefits offered.

Benefits

Competitive salary

Enhanced family leave

Health & Wellbeing benefits

Discounted gym memberships

Access to Techscheme

Qualifications

• Experience monitoring financial performance against budget.
• Ability to understand finance and insurance product regulations.
• Track record of high sales numbers.

Responsibilities

• Identify funding and insurance options for customers.
• Monitor finance and insurance performance.
• Coach and develop team skills.

Skills

Monitoring financial performance

Understanding finance and insurance regulations

Excellent communication

Sales negotiation skills

Experience managing sales teams

Job description

Our Transaction Managers play an essential role within the dealership from coaching and development through to assisting management in planning and forecasting trends. You will also act as a role model for customer service excellence for the team, always leading by example. You will develop long‑lasting, meaningful relationships with our customers and coach and motivate the team to do so too.

Key Responsibilities

• Identify appropriate funding and insurance options for customers based on requirement and individual suitability, while maintaining excellent levels of compliance and treating customers fairly.
• Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale.
• Monitor finance and insurance performance against expectations, while maintaining a compliant sales process.
• Work with management to coach and develop the skills of the team to achieve business objectives.
• Assist management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
• Acquire a high level of product knowledge to competently answer all customer queries and log all activity to monitor and measure outcomes, providing regular feedback to the Management teams.

Qualifications

• Experience monitoring financial performance against budget and the ability to identify and address shortfalls promptly.
• Ability to understand finance and insurance product regulations.
• Excellent communication skills and the ability to influence and negotiate a sale.
• Track record of high sales numbers or experience managing a number of high‑performing sales executives.
• Experience working as a transaction manager at a premium automotive environment or an ambitious sales executive looking to progress your career.
• Understanding that all offers of employment are subject to a six‑month probation period commencing from your start date.

About the Company

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands and selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset and we’re committed to recognising the valuable contribution each person makes.

Benefits and Rewards

• Competitive salaries with structured pay scales and progression.
• Generous annual leave that increases with your length of service.
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave.
• Access to Techscheme for discounted technology purchases with flexible payments.
• Health & Wellbeing: Eyecare vouchers, Smart Health 24/7 access to GP services, Dental insurance, Critical illness cover.
• Financial Wellbeing: MyView PayNow, free Will writing services, flexible life assurance options and partner life assurance.
• Leisure & Lifestyle: Discounted gym memberships, Travel insurance, Access to home and technology vouchers, bYond card and a wide range of exclusive retail and lifestyle discounts.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out.

Please note, all offers of employment are made subject to a six‑month probation period commencing from your start date.