Training Manager (L&D)

beqom; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading B2B SaaS company in the UK seeks a Training Manager to enhance enablement functions, focusing on training content development and customer success. The ideal candidate will have experience in training development and a strong ability to create engaging digital materials. Join a dynamic team and help build a fairer future through impactful training programs.

Benefits

Dynamic work environment

Opportunities for growth

Collaborative team atmosphere

Qualifications

• Experience in training development, enablement, or education is required.
• Ability to deliver engaging training material.
• Self-motivated with execution capabilities.

Responsibilities

• Create training content for internal and external audiences.
• Design training programs for customer adoption and success.
• Manage certification programs and assess partner skills.
• Track and enhance training effectiveness based on feedback.

Skills

Training development

Digital training material design

Customer-focused mindset

Proactive execution

Tools

e-learning tools

Learning management systems (LMS)

Job description

Join beqom - where tech meets impact

beqom is a high-growth B2B SaaS company that provides industry-leading tools for pay equity and transparency, compensation, and performance management.

Trusted by some of the world’s most respected companies, beqom enables HR and business leaders to navigate global compliance and make smarter pay decisions that attract, retain, and motivate top talent.

Founded in Switzerland and serving clients worldwide, our powerful, enterprise-ready products are fueled by beqom pay intelligence.

The Role

We are seeking a Training Manager to strengthen our enablement function, ensuring that employees, partners, and customers gain the knowledge, skills, and confidence to succeed with beqom’s products.

You will lead the design, delivery, and continuous improvement of training programs across our ecosystem. This includes creating engaging learning content, building a structured partner certification framework, and packaging customer training offerings into scalable services. Beyond program execution, you’ll drive training consistency, adoption of new standards, and ongoing product enablement across our global community.

You will be working collaboratively with cross-functional teams including Customer Services & Success, Product, Knowledge, Partnership & Alliances team members.

What will you be doing?

Training Material & Knowledge Development

• Create and maintain training content for internal consultants (e-learning modules, step-by-step guides, quick reference materials, workshops).
• Develop training material for customers, including product documentation, tutorials, and knowledge base articles, ensuring content is always up to date with product releases.
• Establish a structured process to keep training material aligned with product evolution, new features, and industry best practices.
• Implement a structured process to keep training content current with new features, best practices, and industry trends.

Customer Training & Enablement

• Design and deliver standard and customized training programs that accelerate customer adoption and success.
• Package training offerings into scalable services (ad-hoc sessions, structured enablement packages) that drive measurable value.
• Collaborate with Customer Success, Customer Support, and Delivery teams to provide reusable onboarding and adoption resources.

Certification Program

• Define and launch a certification program for our users, across both direct customers and partners (e.g., beqom Certified Users/ Partner).
• Manage assessment tools (exams, practical assignments) to validate partner skills.

Program Management & Delivery

• Managing (LMS) or other platforms to deliver, track, and measure training effectiveness.
• Gather and act on participant feedback to continually enhance training quality and impact.
• Monitor adoption and certification rates, providing regular performance reporting to leadership.

What are we looking for?

• Proven experience in training development, enablement, or education.
• Strong ability to design and deliver engaging digital training material.
• Self-motivated and proactive, with the ability to take ideas from concept to execution independently.
• Customer-focused mindset with the ability to simplify complex concepts.

Bonus points if you have:

• A background in enterprise SaaS platforms, ideally HR Tech, Compensation & Benefits.
• Experience with e-learning tools and LMS platforms.

Why join us?

• Your career, your design. Unleash your ambition in our dynamic, autonomous environment.
• Drive meaningful change. Build a fairer future for every employee by joining a market leader that is improving the world of work.
• Belong to something bigger. Collaborate with a passionate, diverse and talented team around the globe.