Training Manager

TipTopJob; West Midlands; Hybrid; GBP 38,000 - 43,000; Full time

Job summary

A multi-brand hospitality group in the United Kingdom is seeking a passionate Training Manager to lead training initiatives. This pivotal role involves designing and implementing training strategies, developing onboarding programs, and driving team growth. The ideal candidate should have over 2 years of experience in a similar role within hospitality or retail. The position offers a competitive salary of £38,000 – £43,000 based on experience and opportunities for personal and professional growth.

Benefits

Competitive salary

Opportunity for growth

Supportive leadership team

Autonomy in shaping the role

Qualifications

• 2+ years experience as a Training Manager in hospitality, QSR, or retail.
• Experience as a General Manager or Area Manager involved in training and development.
• Proactive and ready to engage with teams effectively.

Responsibilities

• Design, implement and manage training strategies across brands.
• Develop and roll out onboarding programmes for teams.
• Coordinate and deliver training sessions and workshops.
• Support managers in identifying learning needs.
• Track training effectiveness and retention.

Skills

Strong communication skills

Organisational skills

Presentation skills

Hands-on approach

Job description

Training Manager: Multi-Brand Hospitality Group

Salary: £38,000 – £43,000 (DOE)

Location: Field based

Type: Full time, Permanent

Overview

Are you passionate about developing people and shaping training culture within a growing hospitality business? We are looking for an energetic Training Manager to join a fast‑expanding multi‑brand hospitality group, currently operating three successful concepts with exciting growth ahead.

This is a brand‑new role, the business’s first dedicated Training Manager, offering a fantastic opportunity to make a real impact and help build the learning and development function from the ground up.

The Role

You will work closely with the Operations and People teams to:

• Design, implement and manage training strategies across all three brands.
• Develop and roll out onboarding and development programmes for front‑line and management teams.
• Coordinate and deliver training sessions, workshops, and training days.
• Support managers in identifying learning needs and building individual development plans.
• Ensure brand standards and service excellence are embedded across all teams.
• Track and measure training effectiveness and retention.

About You

We are looking for someone who’s passionate about people and loves seeing teams grow. You will ideally have:

• 2+ years experience as a Training Manager in hospitality, QSR, or retail.
• OR experience as a General Manager or Area Manager who has been heavily involved in training and development, now looking to step into a dedicated L&D role.
• Strong communication, organisation, and presentation skills.
• A hands‑on, proactive approach – ready to get out into the business and make things happen.

What’s on Offer

• Competitive salary: £38,000 – £43,000 (depending on experience)
• Opportunity to grow with a business entering an exciting new phase of expansion.
• Collaborative, supportive leadership team.
• Real autonomy and scope to shape the role.

If you are passionate about developing people and want to play a key role in a business that's growing fast, we would love to hear from you.