Training Manager

Anchor Group Services; Chester; On-site; GBP 40,000; Full time

Job summary

A prominent services organization in Chester seeks a proactive Training Manager to lead the development of their in-house learning function. The successful candidate will design and deliver a comprehensive training strategy, ensuring compliance and exceptional service delivery across national operations. Responsibilities include overseeing training programs and driving a strong learning culture within the company. A company car is provided, and the candidate should be based in the Northwest with travel flexibility.

Benefits

Company car

Laptop and mobile phone

25 days holiday + bank holidays

Auto Enrolment Pension

Access to pay as you earn

Cycle to Work Scheme

Free Employee Assistance Programme

Hospital Saturday Fund

Reward and Recognition awards

Qualifications

• Recognised training qualification such as CIPD or assessor/IQA qualification.
• Proven experience in a training management or L&D leadership role.
• Strong understanding of statutory compliance and industry regulations.

Responsibilities

• Lead the design and delivery of the Annual Training Plan.
• Deliver engaging training across security, cleaning, and parking divisions.
• Oversee company induction and onboarding processes.

Job description

About Us

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.

With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor, we are excited to be a part of your journey.

Job Description

Job Role: Training Manager

Working Hours: 40 hours per week

Salary: £40,000 per annum

Location: Anchor Group Services Head Office - Carlton House, Chester Business Park, CH3 9QE

Reporting to: Operations Director

Overview

An exciting opportunity has arisen to join Anchor Group Services as Training Manager, leading the next phase of development for our in-house learning function, the Anchor Academy.

Following a period of significant growth, we are looking for a proactive and experienced training professional to drive forward our training strategy, ensuring our people have the skills, confidence, and compliance to deliver exceptional service across our national operations.

This is a hands‑on, field‑based role that combines the strategic oversight of company‑wide training with direct course delivery. You will work closely with senior leadership team and operations to embed a strong learning culture, supporting our continued success and growth.

A company car will be provided, and you should be based within the Northwest, with flexibility to travel nationally when required.

Main Responsibilities

• Lead the design and delivery of the Annual Training Plan, ensuring alignment with business objectives.
• Deliver engaging, compliant, and impactful training across security, cleaning, and parking divisions.
• Partner with managers and HR to identify skills gaps and implement targeted learning solutions.
• Oversee company induction and onboarding to ensure consistent standards across all contracts.
• Develop and grow the Anchor Academy as a recognised and revenue‑generating training division.
• Deliver licence‑linked and vocational qualifications (e.g. SIA, First Aid, Mental Health First Aid).
• Support the creation of blended and e‑learning content, maximising digital tools and technology.

Requirements

• Recognised training qualification, which could include CIPD, or assessor and/or IQA qualification.
• Proven experience in a training management or L&D leadership role, ideally within facilities management, security, or cleaning sectors.
• SIA licence knowledge or instructor experience, ideally able to support licence‑linked training compliance.
• First Aid and Mental Health First Aid instructor certification (or equivalent recognised qualifications).
• Experience designing and delivering vocational and compliance‑focused training for operational teams.
• Strong understanding of statutory compliance, British Standards, and industry regulations relevant to security, cleaning, and parking services.
• Excellent interpersonal and presentation skills, with the ability to influence at all levels.
• Commercially aware, with experience managing budgets or revenue‑generating training programmes.
• Proficient in Microsoft 365 and familiar with LMS platforms and digital learning tools.
• Full UK driving licence

Benefits

• Company car
• Laptop and mobile phone
• 25 days holiday per annum + 8 bank holidays
• Auto Enrolment Pension
• Stream – access to pay as you earn it
• Cycle to Work Scheme Available
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

What’s Next?

If you think you have what it takes, APPLY NOW and we'll be in touch.

Other companies may call this role: Learning and Development Manager, Training and Compliance Manager, Academy Manager, L&D Partner, Training Lead, Head of Training, Learning Manager, Talent Development Manager, People Development Manager, Organisational Development Manager, Capability Manager, Development Partner, Head of Learning, Training Programme Manager, Skills Development Manager

Within commuting distance of: Chester, Liverpool, Manchester, Wrexham, Birkenhead, Runcorn, Widnes, Ellesmere Port, Flint, Mold, Warrington, St Helens, Northwich, Winsford, Crewe, Rhyl, Colwyn Bay, Conwy, Stockport, Altrincham, Wilmslow, Macclesfield, Bolton.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.