Training And Support Specialist

Excel Construction Recruitment; Lower Blandford St Mary; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Training and Support Specialist for a permanent role. The position involves designing and delivering internal training programmes for a globally known client, with responsibilities including user support, maintaining training standards, and representing the client in meetings. The ideal candidate will have experience in aviation-focused IT systems and strong communication skills. Competitive salary and benefits offered.

Benefits

Competitive salary

Appealing allowances and benefits

Qualifications

• Deep understanding of IT focused databases/software programmes for aviation and aerospace.
• Ability to conduct effective training sessions.
• Experience with user support in a technical environment.

Responsibilities

• Design, develop and deliver internal training programmes.
• Act as a key contact for user support and troubleshooting.
• Maintain training standards and improve training effectiveness.
• Represent client in meetings with software developers.

Skills

User support and troubleshooting

Training development

Understanding of IT databases/software for aviation

Ability to deliver complex training

Strong communication skills

Job description

Excel are currently looking for an experienced Training and Support Specialist for a fascinating permanent position based in the south of the UK to design, develop and deliver exciting internal training programmes on behalf of a globally known client. You will play a highly important role in spreading their outstanding MRO/ERP system to various internal departments; this would include travel to various sites across the UK as well as the occasional international base.

Additionally, a successful candidate will be tasked with:

• Act as a key point of contact for user support and troubleshooting,
• Maintain training standards and continuously improve training effectiveness,
• Represent our client through external meetings with the software developer,
• Provide expert internal user support.

In an ideal world you will hold a deep understanding of IT focused databases/software programmes for use within aviation and aerospace engineering practices as well as the ability to deliver complex walkthroughs for training programmes in a professional manner with the ability to gain and hold attention/interest across a classroom environment. However, we are more than happy to consider candidates that do not match our exact requirements. In return for your expertise and excellent programme delivery, our client is looking to offer a competitive salary with appealing allowances and benefits to reflect your skillset and worth.

Well, if this sounds like the sort of role you are perfect for, please get in touch.