Training and Digital Learning Specialist

Royal Berkshire Nhs Foundation Trust; Reading; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading healthcare organization in Reading seeks a Senior Training and Digital Learning Specialist to design and implement digital training programs for clinical and non-clinical staff. Responsibilities include managing the training team, developing comprehensive training materials, ensuring user proficiency in healthcare systems, and evaluating the effectiveness of training initiatives. The ideal candidate has significant experience in healthcare training, strong project management skills, and excels in the application of adult learning principles. This position offers flexible working and numerous benefits.

Benefits

Flexible working opportunities

NHS pension scheme

Employee Assistance Programme

Generous leave policies

Health Service Discounts

Qualifications

• 5+ years as a healthcare trainer in the NHS or similar setting.
• Excellent communication skills for tailoring complex information.
• Advanced knowledge of adult learning principles and instructional design.

Responsibilities

• Design and develop comprehensive digital training programmes.
• Lead digital training rollouts and manage training projects.
• Evaluate training effectiveness and implement improvements.

Skills

Project management

Training delivery proficiency

Adult learning principles

Stakeholder management

Digital content creation

Education

Degree in Computer Science, Digital Media, IT or Healthcare

Tools

MS Project

Cerner EPR

LMS

Job description

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision "Working together to provide outstanding care for our community." Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’. We are Compassionate in our thoughts, words and actions, Aspirational with a true desire to be dynamic and to innovate, Resourceful and responsible in the way we work and live, and Excellent in our development, fairness and sharing best practice.

At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI‑generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI‑generated content is discouraged by the Trust and may diminish the candidate’s chances of success.

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees, whether you are clinical or non‑clinical.

Working closely with the Knowledge and Training Lead, the Senior Training and Digital Learning Specialist is responsible for the overall design, development, delivery, and evaluation of training programmes related to digital applications. This key role ensures that all clinical and non‑clinical staff are proficient in the use of critical healthcare systems, contributing directly to the safe, efficient, and effective delivery of patient care across the Trust. The post holder will assist the Knowledge, Training and Digital Learning Lead in managing the Digital Training and Learning Team, providing leadership, direction, and oversight.

Design and develop high‑quality, comprehensive digital training programmes (e‑learning, classroom, virtual, self‑study) to ensure all staff are trained in accordance with their roles and responsibilities, and that training aligns with clinical workflows and operational needs.
Collaborate actively with clinical, operational and project management leads to develop comprehensive training and support that ensures effective user adoption and achieves strategic digital objectives.
Lead the planning and execution of digital training rollouts, clearly defining and communicating timelines, milestones, and deliverables.
Lead the training team to deliver effective, specialist, role‑specific training for all staff groups (including clinical and administrative staff).
Lead on ensuring the quality and effectiveness of training collateral, training delivery and all training related support.
Establish and manage evaluation mechanisms to assess training effectiveness, measure user proficiency, gather satisfaction data, and implement continuous programme improvements.
Oversee the management, administration and effective use of training systems, training collateral repositories and the Learning Management System (LMS).
Provide coaching, mentoring and continuous professional development guidance to the training team.
Ensure training activities maximise the Trust’s financial efficiency by minimising system errors and supporting staff competence and confidence when using Trust digital systems.

• Managing training projects: Proven ability to lead and manage the entire training life‑cycle for complex clinical applications (e.g., Cerner EPR and/or related digital systems), from initial scoping and Training Needs Analysis (TNA) through to delivery and completion. This management encompasses designing and producing high‑quality, multi‑format collateral, adhering to strict project timelines, and efficiently scheduling all training resources and activities to meet the needs of diverse clinical and operational audiences.
• Foundational Training Knowledge: Excellent subject matter knowledge of adult learning principles and instructional design. Able to demonstrate the practical application of core training methodologies and needs analysis to create effective, inclusive training for diverse audiences. Supported by professional qualifications or significant equivalent experience.
• Leading Training Teams: The ability to manage and lead training teams, with proven experience of providing strategic direction, oversight, support and motivation. This includes effective performance management and the demonstrable ability to mentor, coach and ensure the professional development and quality consistency of junior trainers.
• Training Collateral Creation: Uses advanced digital skills to personally create and manage high‑quality training collateral (e‑learning, guides, videos). Demonstrates attention to detail and an innate understanding of training quality to ensure all training assets effectively support learning outcomes and user adoption across the organization.
• Training Delivery Proficiency: Excellent written and verbal communication skills are required, utilizing active listening to clearly present and tailor complex information to all organisational levels. Possesses the proven ability to quickly assess needs and adapt engaging and effective multi‑modal training delivery and support (in‑person, virtual, coaching, floor walking, etc.) to effectively meet the specific needs of diverse clinical and operational staff within a healthcare context (e.g., NHS).

Desirable criteria

• Proficient in leveraging recognised Project Management (PM) software (e.g., MS Project/Planner, Jira) to actively support and oversee training projects and their deliverables. Demonstrates expertise in using these tools, alongside advanced Excel skills, to efficiently track progress, perform detailed analysis of training data, accurately report on project status and measure overall training effectiveness.
• Holds a professional certification in adult training or education (e.g., TAP, CIPD, CertEd, Awards in Education and Training) or equivalent experience.
• Experience facilitating practical knowledge transfer sessions, conducting structured coaching activities and performing quality assurance audits (e.g., side‑by‑side observation, feedback loops, delivery audits) for junior trainers.
• Proactive communication and exceptional stakeholder management skills. Proven ability to lead training initiatives through collaborative work with digital and clinical teams, effectively managing expectations, anticipating conflicts and securing crucial buy‑in across all organisational levels.
• Advanced digital proficiency across key healthcare platforms (EPR/Cerner, MS 365, LMS) and advanced content creation tools (e.g., e‑learning authoring, video editing) for producing high‑quality, engaging, multi‑media training content.
• Expert user of the Cerner Millennium EPR system (or equivalent), with comprehensive functional knowledge and a deep understanding of clinical, administrative and operational workflows.
• Possess a strong working knowledge of NHS operating practices, key policies and organisational procedures, including patient clinical pathways and routes to care. Understands relevant healthcare governance, statutory and regulatory frameworks (e.g., CQC, GDPR).

Desirable criteria

• A degree (or equivalent professional experience) in a field such as Computer Science, Digital Media, IT or Healthcare.
• Ideally 5+ years of demonstrable experience as a healthcare trainer within the National Health Service (NHS) or a similar complex clinical setting.

We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and requirements on the government website.

By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system. Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information. All new appointments to the Trust, with the exception of executive positions, are subject to a six‑month probationary period. The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies. Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke‑free environment. A smoke‑free policy is in operation and smoking is not permitted on any of the Trust’s sites.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Staff Benefits

• Flexible working opportunities and a strong emphasis on your work, life balance
• Annual leave – 27 days for new starters, plus bank holidays. Increasing to 29 days after five years and 33 days after ten years NHS service. Pro‑rate for part‑time staff
• NHS pension scheme
• Employee Assistance Programme
• Money Advice Service
• Generous maternity, paternity and adoption leave for eligible staff
• On‑site nursery (based at RBH)
• Full educational library services
• Cycle to work scheme, lockable storage for cycles
• Bus to work scheme
• Excellent rail and bus links
• A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.