Training Account Manager

Reed Specialist Recruitment; Scotland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in the UK is looking for a Training Account Manager to manage relationships with training providers and ensure high-quality training standards. The ideal candidate will have experience in stakeholder management and familiarity with technical training sectors. This role offers a range of benefits including a generous pension scheme and home office setup assistance.

Benefits

Laptop and mobile phone provided

25 days holiday + bank holidays

Generous pension scheme

Cycle to work scheme

Employee Assistance Programme

Enhanced maternity and paternity pay

Qualifications

• Stakeholder or relationship management experience.
• Familiarity with engineering, technical training or similar sectors.
• Experience with quality assurance and assessment.

Responsibilities

• Develop and maintain relationships with training providers.
• Monitor and support quality assurance and continuous improvement.
• Provide guidance on training and assessment processes.
• Coordinate with colleagues to implement standards.
• Manage stakeholder requests and deliver to timescales.
• Conduct provider visits for support and collaboration.

Skills

Strong communication and interpersonal skills

Organised and able to manage competing priorities

Customer focused

IT literate

Job description

Training Account Manager

Lead and support a network of training providers to ensure high-quality, industry-relevant training and assessment. Act as the main contact for provider relationships, promote continuous improvement, and work with internal teams to maintain standards and compliance.

Key responsibilities

• Develop and maintain strong relationships with training providers.
• Monitor and support quality assurance and continuous improvement activities.
• Provide guidance on training, assessment and competence processes.
• Coordinate with product and compliance colleagues to implement standards.
• Manage and prioritise stakeholder requests and deliver to agreed timescales.
• Conduct provider visits for review, support and collaboration.

Person specification

• Experience: Stakeholder or relationship management experience; familiarity with engineering, technical training or similar sectors; experience with quality assurance and assessment.
• Skills: IT literate; strong communication and interpersonal skills; organised and able to manage competing priorities; customer focused and commercially aware.
• Attributes: Proactive growth mindset; collaborative team player; self-motivated and pragmatic problem solver.

Benefits

• Laptop and mobile phone provided.
• 25 days holiday + bank, plus Christmas closure, rising to 30 days with service
• Generous pension scheme via salary sacrifice.
• Cycle to work and e-car lease schemes.
• Employee Assistance Programme.
• Enhanced maternity and paternity pay and leave.
• Home office setup assistance.