Trainer and Compliance Officer

Connected Health Group Limited; Limavady; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare service provider in Limavady is seeking a Trainer and Compliance Officer to oversee training initiatives and ensure compliance with regulatory requirements. The ideal candidate will have a Level 3 qualification in Health & Social Care, strong teamwork abilities, and a genuine passion for making a positive impact on lives. This role offers professional growth and a supportive community dedicated to well-being.

Benefits

£200 Sign on Bonus

£200 Refer a Friend

Cycle to Work Scheme

Local business discounts

Gym memberships

Training & development opportunities

Qualifications

• Prior healthcare experience is essential.
• Hold a current full clean driving licence and access to a car.
• Knowledge of RQIA is a must.

Responsibilities

• Oversee training initiatives and compliance protocols.
• Manage compliance and completion of training and induction processes.
• Ensure high competence and compliance levels at all times.

Skills

Compassion

Dedication

Team Spirit

Self-motivation

Computer skills in Microsoft Office

Strong teamwork ability

Education

Level 3 qualification in Health & Social Care

Level 5 health and social care

Job description

We’re seeking a dedicated Trainer and Compliance Officer to join our team in Limavady. With prior healthcare experience, a Level 3 qualification in Health & Social Care, and knowledge of regulation bodies, you’ll play a crucial role in ensuring our organisation meets and exceeds industry standards.

You will oversee the monitoring and governance of both western and northern trust areas.

As a Trainer and Compliance Officer, you’ll oversee training initiatives and compliance protocols, ensuring all staff members are equipped with the necessary skills and knowledge to provide exceptional care. Your expertise will also be vital in maintaining compliance with regulatory requirements and fostering a culture of continuous improvement.

YOUR ROLE AS TRAINING AND COMPLIANCE OFFICER

Daily Impact

Your role isn’t just a job – it’s an opportunity to positively influence someone’s life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home.

Essential Connection

For many of our clients, you may be the sole person they interact with. Your presence and care are not just essential; they’re a lifeline.

Dynamic Team

Join a dynamic team enhancing the quality of life for individuals and communities throughout Northern Ireland.

WHAT WE’RE LOOKING FOR

• Compassion: A genuine passion for making a positive impact on the lives of others.
• Dedication: Commitment to providing vital support and care to those who need it most.
• Team Spirit: A desire to be part of a dynamic team that values collaboration and excellence.

WHAT YOU’LL GAIN

• Professional Growth: Opportunities for professional development and advancement within a rapidly expanding company.
• Fulfilment: Experience the satisfaction of knowing your work directly contributes to the well‑being of others.
• Community: Join a supportive community of like‑minded professionals who share your dedication to making a real difference.

BENEFITS

• £200 Sign on Bonus
• £200 Refer a Friend
• Cycle to Work Scheme
• Local business discounts and gym memberships
• Blue Light Card Scheme
• Training & development opportunities

ROLES & RESPONSIBILITIES

• Have complete oversight of all areas to ensure high competence and compliance levels at all times.
• Develop and strengthen relationships across northern and western trust areas, including private clients, to ensure smooth running of our services; support other trust areas with Connected Health as needed.
• Manage compliance and completion of training and induction processes across Northern and Western Trusts.
• Deliver induction and patient moving & handling for new starters.
• Manage and deliver refresher training to all existing staff.
• Actively seek feedback from commissioners, stakeholders, staff, clients, and relatives to drive service improvement and achieve positive outcomes for those who use our services.
• Report Key Performance Indicators and report to the Operations Team weekly and monthly.
• Oversee all incidents, complaints, safeguarding and other concerns; discuss these with senior management.
• Ensure all HR processes are followed.
• Internally audit and monitor Client and Staff files of Area Managers whilst maintaining own records.
• Ensure appropriate training is in place for all staff and advocate for training needs; identify gaps and propose improvements.
• Complete weekly reports to line manager and contribute to monthly clinical governance meetings.
• Responsible for establishing and keeping track of quality improvement and other information that concerns patient care.
• Continuous quality improvement.
• As part of the governance team, provide day‑to‑day management, leadership and direction for operational teams.
• Ensure compliance with RQIA.
• Policy review, development and implementation programmes focused on up‑skilling.
• Complete periodic reviews of training material to ensure compliance and maintenance for operational use.
• Manage own time effectively, prioritising multiple projects and deliverables.
• Ensure blended learning approach and accurate record of training interventions.
• Act as the L&D representative for end‑to‑end L&D work, liaising with colleagues and escalating material risks.
• Analyse training, assessment and quality assurance MI to recommend creative, cost‑effective solutions.
• Deliver training and support outside normal working hours during periods of high demand.
• Attend internal and external training courses and events to develop service requirements.
• Record MI of the learning Academy in line with business process, including attendance, evaluation and learner results on the LMS.
• Use knowledge and experience to enhance training courses when appropriate and deliver them.
• Undertake any other reasonable duties as required.

ESSENTIAL SKILLS & EXPERIENCE

• Level 3 in health and social care.
• Hold a current full clean driving licence and access to a car.
• Strong teamwork ability and high degree of self‑motivation to take initiative and work alone.
• Excellent computer skills in Microsoft Office.
• Knowledge of the RQIA.

DESIRABLE CRITERIA

• Previous experience working within healthcare.
• Excellent written and oral communication skills.
• Ability to multitask in an ever‑changing environment.
• Previous experience delivering training.
• Level 5 health and social care.

About Us

At Connected Health, we don’t just offer a job – we offer careers at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector, and our mission is unwavering: to continually attract, recruit and develop the finest homecare team.

Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace, and the delivery of its services to clients. We welcome applications for all job roles from members of all communities.

Candidates who are successful at interview will be subject to background checks, including satisfactory references and an enhanced police check.