Trainer

POPEYES UK CHICKEN & PIZZA LTD; Birmingham; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Free chicken

33 days holiday

Birthday day off

Bonus scheme

Job summary

Popeyes UK CHICKEN & PIZZA LTD is seeking a New Store Opening Trainer to drive training for our Joy Creators as we expand across the UK. You will support restaurants before, during, and after launch from within the Training Team, with frequent UK-wide travel.

The role is in-store-based and requires travel 3–5 days per week, ensuring new openings are set up to deliver Popeyes' guest experience. Join a growing global brand and develop your training career with us.

Qualifications

• Previous experience in management within QSR or hospitality is essential.
• Previous hospitality training experience is desirable, ideally from a fast-paced environment.
• A high level of passion for the hospitality industry, with a keen interest in training as a career path.
• Great at building relationships, with strong communication skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Can-do attitude and the ability to problem solve.
• Ability to travel across the UK for our restaurant openings is essential, including being away from home 3 to 5 days per week.

Responsibilities

• Completely focused on helping every employee be the BEST they can be, every moment of every day.
• Owns the culture and brand heritage, bringing Popeyes to life as we launch new restaurants across the UK.
• Puts the guest at the heart of every training programme and decision, encouraging all members of the team to feel empowered to turn an average experience into a joyful one.
• Acts confidently, enthusiastically, energetically and positively, as a true ambassador for delivering the Popeyes customer experience in every new restaurant.
• Understands business operations, liaising with the Ops team to deliver new store training programmes on time and efficiently.
• Always leads by example, does not cut corners or make compromises, and understands the importance of creating a great customer experience for our guests.

Skills

Relationship building

Communication skills

Problem solving

Can-do attitude

Job description

Your role as a New Store Opening Trainer at Popeyes will be crucial as we continue to grow across the UK.

We are looking for passionate individuals who live and breathe hospitality, who want to be part of creating joy for our customers. You will be working within the Training Team to deliver training to our new Joy Creators, supporting restaurants before, during and after launch.

This is an in-store-based role and will require frequent weekly travel. You must be willing to travel across the UK to fulfil this role.

The Role

• Completely focused on helping every employee be the BEST they can be, every moment of every day.
• Owns the culture and brand heritage, bringing Popeyes to life as we launch new restaurants across the UK.
• Puts the guest at the heart of every training programme and decision, encouraging all members of the team to feel empowered to turn an average experience into a joyful one.
• Acts confidently, enthusiastically, energetically and positively, as a true ambassador for delivering the Popeyes customer experience in every new restaurant.
• Understands business operations, liaising with the Ops team to deliver new store training programmes on time and efficiently.
• Always leads by example, does not cut corners or make compromises, and understands the importance of creating a great customer experience for our guests.

What we’re looking for

• Previous experience in management within QSR or hospitality is essential.
• Previous hospitality training experience is desirable, ideally from a fast-paced environment.
• A high level of passion for the hospitality industry, with a keen interest in training as a career path.
• Great at building relationships, with strong communication skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Can-do attitude and the ability to problem solve.
• Ability to travel across the UK for our restaurant openings is essential, including being away from home 3 to 5 days per week.

Just some benefits and what you’ll be part of

• Set up and opening of brand-new Popeyes UK restaurants across the UK, whilst working with a huge growing global brand.
• Becoming an integral part of the business, travelling with us across the UK and bringing the Popeyes brand to life.
• Career progression opportunities.
• A competitive salary and bonus scheme.
• Free chicken.
• 33 days’ holiday.
• Birthday day off.
• Benefits platforms, with cycle to work and gym discounts.
• Enhanced parental leave.

At Popeyes, everyone counts. It’s one of our values and something that sits at the core of who we are. We believe inclusivity and respect are at the heart of all we do, and we strive to create a place where everyone can be their true self. This is why we assess each application on the aptitude to do the job and nothing else.