Trainee White Goods Engineer

Currys; Thurrock; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

30 days annual leave

Pension scheme

Induction and learning programme

Company tools and van

5‑over‑7 shift pattern

Quarterly bonus opportunities

Technology product discounts

Job summary

Currys is seeking a Trainee White Goods Engineer to join our Stanford-le-Hope/Tilbury service centre. You will drive a company van, diagnose and repair white goods at customers’ homes, and support the service team in delivering top‑class home appliance care.

The role offers permanent full‑time employment with a ~41 hour week, on‑roster Saturdays, and a competitive £28k–£32k salary with potential OTE £31k–£35k. Training and progression await in a supportive environment.

Qualifications

• Proven experience in white goods repairs.
• Full UK/EU driving licence with no more than 6 penalty points.
• ACS qualifications (or equivalent) in Gas Safety are preferred but not essential.
• Strong customer‑service orientation and a desire to deliver satisfaction.

Responsibilities

• Drive company van and organise day‑to‑day schedule.
• Test, diagnose and repair white goods at customers’ homes.
• Apply technical knowledge across a range of household appliances.
• Build the reputation of the service team as a home‑services expert.
• Maintain a positive rapport with customers to restore confidence in their appliances.

Skills

Driving licence

Customer service

Repair/testing skills

Education

ACS qualifications (CCN1 CKR1) preferred

Job description

Overview

Role: Trainee White Goods Engineer
Location: Stanford-le-Hope Tilbury Customer Service Centre
Employment: Permanent, Full Time
Salary: £28k – £32k, possible OTE £31k – £35k
Shift Pattern: ~41 hours per week, 5 days over 7 (some Saturdays on rostered basis), no Sundays.

Responsibilities

• Drive company van and organise own day‑to‑day schedule.
• Test, diagnose and repair white goods at customers’ homes.
• Apply technical knowledge across a range of household appliances.
• Build the reputation of the service team as a home‑services expert.
• Maintain a positive rapport with customers to restore confidence in their appliances.

Qualifications

• Proven experience in white goods repairs.
• Full UK/EU driving licence with no more than 6 penalty points.
• ACS qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1) and Gas Cookers & Ranges (CKR1) are preferred but not essential.
• Strong customer‑service orientation and a desire to deliver satisfaction.

Benefits

• 30 days of annual leave (including bank holiday entitlement).
• Competitive pension scheme.
• First‑class induction and ongoing learning programme.
• Company‑approved tools and van.
• A 5‑over‑7 shift pattern.
• Quarterly bonus opportunities.
• Product discounts across the latest technology.

Why Join Us

As the UK’s leading retailer of technology, we offer a supportive team environment where you can learn and grow. You’ll help keep customers’ appliances functioning, contribute to our recycling and repair mission, and build a career with on‑the‑job training. Inclusion and diversity are core to our values, and we encourage all candidates to apply.

For assistance with your application, please email [e-mail].