Trainee Technical Support

With Support Limited; Huddersfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A tech support company in Huddersfield is seeking a trainee technical support technician. The role requires a strong interest in computers, at least 1 year of technical helpdesk experience, and confidence in communication. You'll provide support for Windows and Linux systems, working on-site in a small team with good career prospects and a relaxed environment.

Benefits

Excellent career progression prospects

Relaxed working environment

Qualifications

• Minimum of 1 year experience working on a technical helpdesk.
• Proven history of trying out Linux Desktop and Windows.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Support 1st and 2nd line queries for Windows desktops.
• Assist with Windows and Linux servers.
• Communicate confidently with customers over the phone.

Skills

Strong interest in computers

Confidence in communication

Experience with Linux

Experience with Windows

Job description

We're looking for a talented trainee technical support technician to join our team in Huddersfield. You will already have a strong proven interest in all things computer related, such as a hobby in coding or working with computers as well as a minimum of 1 year experience of working on a technical helpdesk.

The role involves speaking with customers over the phone so you must be confident on the phone and with communication in general.

We will train you to support 1st and 2nd line queries for Windows desktops + Windows and Linux servers. We offer excellent career progression prospects and a good salary with a relaxed working environment in a small team.

Applicants will have a proven history of trying out Linux Desktop and Windows at home or in a work environment.

Please note this position is on site in our Huddersfield offices working in a small team. No remote working.