Trainee Store Manager

Timpson Ltd; City Of London; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading service-based retail company is looking for a Trainee Store Manager to join their team in the City of London. The role involves serving customers in various service offerings with comprehensive training provided. Ideal candidates are outgoing, with great communication skills. Competitive salary, opportunities for bonuses, and a strong emphasis on colleague happiness make this a rewarding opportunity.

Benefits

Free holiday homes

Achievable uncapped bonus

Discount card for colleagues and friends

Extra day off for your birthday

Paid day off for a child's first day at school

Annual salary reviews

Regular social events

Weekly lottery draws

Promotion prospects

Ongoing skills training

Bonus for marriage

Mental health support and free flu jabs

Qualifications

• Personality is more important than qualifications or experience.
• Candidates should be confident, chatty, and presentable.
• A positive and friendly demeanor is essential.

Responsibilities

• Serve customers with key cutting and repairs.
• In-depth training provided from day one.
• Create a positive customer experience.

Skills

Communication skills

Positive attitude

Willingness to learn

Customer service orientation

Job description

Job title:

Trainee Store Managerfor Timpson, a Service Based Retail Company

Location:

Green Park(and surrounding area)

Contract/Hours:

Permanent/ Full Time

45 hours over 5 days, including weekends with some overtime available when trained.

Pay:

Starting at £28,664 per annum increasing to £28,772 per annum following a successful trial period.

You also have opportunity to earn uncapped weekly bonus around £5000 per year once you are skilled

What we offer:

Looking after our colleagues will always be our number one priority. Every year, we conduct a “happiness index”, which tells us exactly how people are feeling, how they’re being treated, and how we can make things even better.

Along with a basic wage, all in-store colleagues can earn a weekly bonus based on performance, so that they enjoy the benefits of all their hard work.

All colleagues can enjoy all kinds of other great benefits, including:

• Free holiday homes
• Achievable uncapped bonus
• Discount card - up to 90% off for colleagues, up to 25% off for friends and family
• An extra day off for your birthday
• A paid day off for a child\u2019s first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects (we promote from within, so you can go as far as you wish. All of our most successful colleagues started the same way that you are!)
• Ongoing skills training and support
• A £100 bonus when you get married
• Mental health and wellbeing support - including FREE flu jabs and a 24-hour counselling helpline
• … and so much more!

Read more about our amazing colleague benefits.

Job description:

Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!

Who we’re looking for:

There’s only one thing that really matters to us when hiring new colleagues: personality.

Your personality is more important to us than any qualifications or previous experience, and the people that succeed with us are positive, friendly and keen to learn new skills. We look for people who are confident, chatty and presentable, and have amazing communication skills that help us wow our customers.

Our services are as diverse and interesting as our amazing colleagues. We recruit from all walks of life, all genders and ages, and we’re extremely proud to be one of the largest employers of ex-offenders in the UK.

Who we are:

The Timpson Group is widely regarded as one of the best employers in the UK. You’ll find our shops all over the British high street and in selected supermarkets, with 1300 Timpson stores currently open across the UK and Ireland.

We’re proud to be the largest service retailer in the country, but what really makes the Timpson Group so special is our culture. We wouldn’t be where we are today without the great people working in our shops, so we give our colleagues total authority to do whatever’s necessary to amaze our customers.

This is what we call “upside-down management”, where we show trust in our colleagues by giving them the freedom to run their shop however they see fit. You’ll be entering a work environment that really lets you push yourself, play to your strengths, and go home at the end of each day knowing that you’ve made a real impact.

Timpson is always looking for great people with great personalities, and this exciting new role is a fantastic opportunity to join our team. If you’re interested in helping people, varied work and progressing your own career, then this could be the right role for you!

Since first opening our doors back in 1865, we’ve remained a family-run business focused on providing outstanding customer service, caring for our colleagues, and offering an inclusive environment with genuine opportunities for people of all backgrounds.

Next steps:

To apply for this fantastic Timpson role, simply click the button below and fill out the application form. We look forward to meeting you!

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