Trainee Shop Manager

Farmfoods; City Of London; On-site; GBP 31,000 - 34,000; Full time

Job summary

A family-owned retail business in Hendon is seeking a Trainee Shop Manager. This full-time role includes training alongside experienced managers and the opportunity to achieve a Level 4 Retail Manager apprenticeship qualification. Key responsibilities include motivating the team, ensuring customer satisfaction, and managing shop routines. The successful candidate will receive competitive salary increases based on performance and a comprehensive benefits package.

Benefits

Starting salary of £31,392.52

15% staff discount

Workplace pension

Free life assurance

Paid time for apprenticeship coursework

Staff benefits package including virtual GP

Qualifications

• Must complete apprenticeship tasks on time.
• Ability to motivate and guide a team.
• Trustworthy and reliable as part of a small team.

Responsibilities

• Accountable for shop routines and customer care.
• Lead day-to-day tasks in shop operations.
• Recruit, train, and develop team members.

Skills

Friendly approach to work

Ability to build relationships

Organised and calm under pressure

Education

Level 4 Retail Manager apprenticeship qualification

Job description

Trainee Shop Manager

We are recruiting a trainee shop manager for our shop in Hendon, Barnet, Greater London. The role is permanent full-time (45 hours per week) with varied shifts, 5 days per week.

Training Programme

• Initial training period working alongside an experienced shop manager to develop practical retail management skills.
• Period of running your shop with high support from your Area Manager.
• Approximately 3-6 months into training, take on full responsibility for your own shop (subject to performance review).
• Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro.
• Support with upskilling Maths and English (if required).
• Completion of an independent end point assessment at the end of training.

The programme is 18 months. Upon successful completion you will be made a permanent employee.

Benefits

• Starting salary of £31,392.52, with a potential increase to £33,948.94 after 6 months, depending on progress and achievement of KPIs.
• Retail manager Level 4 apprenticeship standard qualification.
• Paid time to complete apprenticeship coursework.
• Great training and support.
• 30 days holiday each year.
• 15% staff discount to use in any of our shops.
• Free life assurance.
• Workplace pension.
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.

Responsibilities

• Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop.
• Motivate and guide your team to be as successful and efficient as possible.
• Lead by example and get stuck in with the day to day tasks involved in running one of our busy shops.
• Control key costs including payroll, shrinkage and waste.
• Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.
• Take responsibility for recruitment, training and development of your team.

Qualifications & Personal Attributes

• Friendly, positive, hardworking approach to work.
• A 'people person' who finds it easy to get on everyone and is able to build strong working relationships with the people you work with.
• Trustworthy and reliable as you will be an important part of a small team.
• Organised and can remain calm in busy, high‑pressured situations.
• Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability.

About Farmfoods

Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We look to promote our team members internally and many people in management and central services positions started their careers in our shops. This could be the start of a rewarding and long‑term career for you.