Trainee Service Engineer Filtration Equipment

Smart Search Technical Ltd; Maldon; On-site; GBP 25,000 - 50,000; Full time

Job summary

A specialist recruitment company is seeking a Trainee Service Engineer to manage servicing and maintenance of filtration equipment in various industries. The ideal candidate must have a full UK driving license, strong mechanical aptitude, and excellent customer service skills. This full-time, permanent role offers a basic salary of £25,440, with realistic earnings exceeding £32,000 during the induction and potential for over £50,000 thereafter. The position also includes 24 days of annual leave, a company van, and a pension scheme.

Benefits

Discretionary annual bonus

Flexitime

Hybrid working policies

Company mobile phone

Company van

Company credit card for expenses

Qualifications

• Full UK driving licence is essential.
• Relevant experience in mechanical engineering or field service work is preferred.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Servicing, maintenance, and training on filtration equipment.
• Write detailed customer service reports.
• Build and maintain strong customer relationships.
• Manage job bookings and assist in team guidance.
• Travel across the UK and internationally as required.

Skills

Mechanical aptitude

Communication skills

Customer service skills

Organisational skills

Job description

Overview

Trainee Service Engineer – Filtration Equipment

Location: Tolleshunt DArcy, Essex (covering Chelmsford, Braintree, Colchester areas)

Responsibilities

• Carry out servicing, routine maintenance, overhauls, commissioning, and training on filtration equipment across various industries.
• Write detailed customer service reports with clear recommendations for clients.
• Build and maintain strong relationships with customers to ensure repeat business and identify upselling opportunities.
• Prepare quotations, liaise with customers, and manage purchase orders.
• Maintain stock levels and manage order-specific parts using the company\'s ERP system.
• Proactively seek new business opportunities to expand the client base.
• Contribute to marketing campaigns and service-related content as required.
• Work effectively as part of a team to meet customer needs.
• Ensure adherence to industry standards and best practices.
• Write risk assessments and method statements for all booked work.
• Manage job bookings, including work diaries, admin tasks, and travel arrangements.
• Support and provide guidance to team members as needed.
• Attend training events, including annual sessions with the company\'s headquarters.
• Travel across the UK, Ireland, and internationally, including overnight stays.

Ideal Candidate / Qualifications

• A full UK driving licence.
• Strong mechanical aptitude and a genuine interest in engineering.
• Excellent communication and customer service skills.
• Organisational skills and the ability to remain motivated in a fast-paced environment.
• Relevant experience or qualifications in mechanical engineering or field service work.

Job Details

• Full-time, permanent position (37.5 hours per week, plus overtime).
• Basic salary of £25,440 per annum, with additional earnings from overtime and commission.
• During the 12-month induction period, realistic earnings in excess of £32,000.
• Once fully trained and with a growing client base, realistic earnings in excess of £50,000 per annum.
• 24 days annual leave plus bank holidays and a discretionary Christmas shutdown.
• Additional holiday accrued for overtime worked.
• Auto-enrolment pension scheme.
• Discretionary annual bonus.
• Flexitime and hybrid working policies.
• Company mobile phone with optional private use.
• Company van with private fuel option.
• Company credit card for travel, accommodation, and on-site expenses.

Smart Search Technical is a specialist recruitment company operating in technical engineering sectors across the UK & beyond. Founded in 2024, our mission is to simplify the recruitment process for both job seekers and employers, leveraging our extensive knowledge, connections and experience.

By applying for this position, you consent to be contacted by our organisation if your qualifications align with the requirements for any role we represent.