Trainee Service Advisor — BMW/MINI Training & Growth

Sytner Group; Romford; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading automotive service provider in Romford is seeking a motivated Trainee Service Advisor to manage customer bookings and support service operations. This role emphasizes excellent customer care and includes training opportunities with BMW/MINI. Ideal candidates will possess strong organisational skills and a customer-focused mindset. Benefits include enhanced holiday entitlement, career development, and various employee discounts. We're committed to fostering an equitable and inclusive work environment.

Benefits

Enhanced Holiday Entitlement - 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Willingness to learn and progress, even without previous experience.
• Strong organisational and administrative skills.
• Excellent attention to detail.

Responsibilities

• Manage inbound and outbound booking calls to schedule customer bookings.
• Support Service Advisors and keep customers informed throughout their vehicle service.
• Provide clear and confident advice on products and services.

Skills

Organisational skills

Attention to detail

Customer-focused approach

Tools

Kerridge

Job description

A leading automotive service provider in Romford is seeking a motivated Trainee Service Advisor to manage customer bookings and support service operations. This role emphasizes excellent customer care and includes training opportunities with BMW/MINI. Ideal candidates will possess strong organisational skills and a customer-focused mindset. Benefits include enhanced holiday entitlement, career development, and various employee discounts. We're committed to fostering an equitable and inclusive work environment.