Trainee Service Advisor

Perfect Placement UK Ltd; Leatherhead; On-site; GBP 25,000; Full time

Job summary

An Automotive Service Centre in Leatherhead is seeking a Trainee Service Advisor to assist in their busy Service Department. The ideal candidate will provide exceptional customer service, communicate effectively about service and repair work, and have some experience in a similar role. This position offers a basic salary of £25,000 with an OTE of around £27,000 and provides career progression opportunities.

Benefits

Career Progression Opportunities

Training provided by the company

Generous Holiday Allowance

Qualifications

• Experience in a Service Advisor role preferred.
• Ability to provide exceptional customer service.
• Familiarity with in-house computer systems.

Responsibilities

• Communicate professionally with customers about service and repairs.
• Produce Job Cards on in-house computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated repair costs and timelines.

Skills

Customer Focused

Excellent communication

Upselling skills

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Service Centre who are recruiting for a Trainee Service Advisor / Receptionist to assist in their busy Service Department in the Leatherhead area.

Our Motor Trade Client is seeking a Trainee Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Career Progression Opportunities
• Training provided by the company
• Generous Holiday Allowance
• Basic Salary of £25000

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £25000 with OTE of circa £27000.

To apply for this Trainee Service Advisor position, please forward your CV to Darwin Manship quoting the job reference number or call our office for a chat about this position.