Trainee Sales Negotiator - Customer Service

Simplify Group; St. Ives; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive salary + uncapped bonus

25 Days Holiday (+8 Public Holidays)

Pension

Life Assurance

GP-24 hour service

Retail Discounts

Job summary

Simplify Group is hiring a Trainee Sales Negotiator - Customer Service in St. Ives, Cambridgeshire. This entry-level role offers full training and a clear path into property services, with an emphasis on exceptional customer support and relationship building.

You’ll engage with customers and stakeholders, learning to guide them through conveyancing processes while developing professional communication skills in a collaborative office setting.

Qualifications

• Entry-level role; no experience required and training provided.
• Strong customer service and communication skills essential.
• Able to manage multiple stakeholders with professionalism.

Responsibilities

• Handle customer interactions to support property transactions.
• Communicate clearly with customers and team members in written and verbal form.
• Provide reliable, friendly service and build trust with clients.

Skills

Customer service

Communication

Active listening

Problem solving

Microsoft Office

Tools

Microsoft Office Suite

Job description

TRAINEE SALES NEGOTIATOR - CUSTOMER SERVICE

Basic Salary: £26,393.75 + Bonus (£31,150.00 OTE)

St. Ives, Cambridgeshire

This is an entry-level position, no experience needed and we provide all the training!

So you've got customer service skills that rival the best and you have emotional intelligence which makes you exceptional at building relationships.

Do it with Move With Us at Simplify!

Known internally as a Sales Negotiator, if you decide this Trainee Sales Negotiator - Customer Service position is the rolefor you then you'll be joining the UK's largest group of property services, a businessthat is constantly looking to expand, and one that will give you the challenge and security needed in todays job market.

BENEFITS

• Competitive Salary of £26,393.75+ uncapped bonus (circa £31,150.00 OTE)
• a modern office in beautiful surroundings
• 25 Days Holiday (Plus 8 Days Public Holiday)
• Option To Buy Or Sell an additional 5 days' Holiday
• Pension
• Life Assurance
• Enhanced Maternity
• Paternity & Adoption Pay
• Free Conveyancing Legals
• GP-24 hour service
• Retail Discounts Plus Many More!

WHAT YOU'LL BE DOING

This role is all about customer service. It's about being able to understand your customers and stakeholders, having the emotional intelligence to put yourself in their shoes and give them unrivalled support through property transactions.

You'll need to be professional, adaptable, and comfortable communicating both in written and verbal format with various stakeholders, but most of all, you need to be approachable and someone people feel comfortable with, someone they can trust.

Get this right and you'll be in an incredibly fulfilling role, both financially and personally.

OUR HIRING PROCESS:

You've checked out our job ad

It's gathered your interest and you've applied using our easy application process

If selected, you come meet our lovely team and we discuss the finer details

If successful, we make the offer and get the ball rolling

After joining us recommend friends to come over too and earn a sweet referral bonus - for each one!

REQUIREMENTS

And now for the nitty gritty:

It goes without saying that the biggest element of this role is customer service and communication, and whether it's on the phone, in person, or via email, you'll need to be able to communicate with the best of them! You'll be a great listener and confident problem solver too.

We wouldlike to see evidence of you having previously worked in a busyoffice environment successfully, ideally in a customer service or sales position.

Finally, you'll be computer literate witha good working knowledge of Microsoft softwareand be able and willing to work out of our St. Ives office in Cambridgeshire.

Please note that this role exists within two different departments at Move With Us - Developer and Probate - with the respective team managers responsible for the allocation of the successful candidate, however should a candidateexpress a preference for a particular team this will be taken into consideration if both wish to make an offer.

OUR PEOPLE

Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

ABOUT US

Simplify is the UK's leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.