Trainee Sales Executive - Newport

Motorpoint Ltd; Newport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading omnichannel car retailer in Newport is seeking a Trainee Sales Executive. In this role, you will welcome customers, support the vehicle collection process, and resolve customer issues. Strong attention to detail and a full UK driving licence are essential. The company offers generous benefits including paid time off and employee discounts.

Benefits

28 days' holiday plus extra for special occasions

Staff discount on cars

Healthcare

Pension

Employee Assistance Programme (EAP)

Qualifications

• Full UK driving licence required.
• Experience in a customer service role is highly beneficial.
• Strong attention to detail and organisational skills.

Responsibilities

• Welcome customers to the store.
• Support the vehicle collection process.
• Resolve customer issues effectively.

Skills

Customer service experience

Attention to detail

Organisational skills

IT systems literacy

Team player

Job description

Who are we?

We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:

To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.

We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

The Role: Trainee Sales Executive

Salary: £12.25 per hour+ competitive bonus

Location: Newport

Contract Type:

Hours: 40 hours, 5 days out of 7 on a rota - weekend working will be required

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What will you be getting up to?

• Be the friendlyface that welcomes customers to our store
• Support thevehicle collection process, ensuring all paperwork and procedures are completed accurately
• Proactivelyresolve customer issues and ensure a smooth, professional experience.
• Contactcustomers to arrange or amend collection dates
• Spotopportunities to upsell products and services
• Complete the trainingprogramme covering product knowledge and sales techniques, thiswill typically run for twelve months, with learning modules completed at your own speed. The length of the program will be dictated by your progress and ability
• Once you have successfully passed all training requirements you will progress to a Sales Executive position
• A positive attitude and alignment with our values: Proud, Honest, Supportive, Happy and Together

What do we need from you?

• A full UK driving licence (to drive both manual &automatic vehicles)
• Experience in a customer service role would be highly beneficial
• Drive to build a career with Motorpoint
• Strong attention to detail and excellent organisational skills
• Comfortableusing IT systems, including Outlook and Excel
• A team player who goes the extra mile for customers

What is in it for you?

• Paid time off every month to do something that makes you happy
• 28 days' holiday plus days off for your birthday, getting married, or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
  
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

Closing Date:

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed

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