Trainee Sales Executive

Sinclair Group; Newport; On-site; GBP 42,000 - 45,000; Full time

Job summary

An established motor retailer is seeking a Trainee Sales Executive to enhance customer experiences and drive sales. Key responsibilities include guiding customers through their purchases and maintaining knowledge of vehicles. Ideal candidates will have a friendly approach and a proven sales background. The role offers a guaranteed salary during training with potential earnings of £42k to £45k plus commissions. A valid UK driving license is required.

Benefits

30 days annual leave plus birthday off

High earning potential through commission

Company vehicle after probation

Contributory pension scheme

Life assurance

Enhanced leave options

Discount on parts and services

Cycle to Work Purchase Scheme

Free onsite parking

Qualifications

• Proven experience in a customer-focused sales environment.
• Professional image in interactions with customers.
• Ability to establish rapport quickly.
• Willingness to use digital platforms for customer engagement.
• Valid UK driving license.

Responsibilities

• Ensure positive customer interactions.
• Respond to customer queries regarding vehicle sales.
• Guide customers through the purchase process.
• Achieve sales targets and promote finance options.
• Maintain knowledge of manufacturer vehicles.
• Manage vehicle handover compliance.
• Adhere to vehicle sale regulations.

Skills

Customer service skills

Sales experience

Rapport building

Social media engagement

Friendly personality

Job description

Are you looking for an opportunity to begin a career in Sales? Would you like to work with an established motor retailer, supporting a fast‑paced business by delivering a premium customer experience? Salary: A guaranteed basic salary whilst training. A company vehicle will be offered once successfully completing training. As you develop and gain more experience, you can look forward to earning between £42k and £45k with uncapped earning potential. Working Hours: 5 day working week – which include Saturdays and Sundays on a rota basis. There will be a rota in place for early and late finishes each week to cover the showroom opening hours. Full training will be given and you will be expected to attend courses to further your skills. This role will ideally suit someone who comes from a retail sales background, and has a stable career history.

Responsibilities

• Ensure customers receive good outcomes from every interaction they have with you.
• Respond to queries from new and existing customers relating to new and used vehicle sales.
• Guide customers through their purchase, providing outstanding customer service as the face of both Sinclair and Volkswagen.
• Achieve individual sales targets by fully exploring and satisfying customers needs for finance and insurance products and optional extras.
• Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing.
• Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates.
• Manage the vehicle handover process, ensuring compliance with the process.
• Adhere to Sinclair and industry regulations relating to the sale of vehicles, finance and insurance.

Qualifications

• Previous, proven experience of working within a customer focusing sales environment.
• Warm and friendly personality portraying a professional image to all customers (both face to face and over the phone).
• The ability to quickly establish and build rapport with our customers.
• Know and understand how important it is to use social media, video and chat platforms to engage with customers, and you are not afraid to use them.
• Must possess a valid UK driving licence.

Benefits

• 30 days of annual leave (including bank holidays) plus your Birthday off.
• High earning potential through commission and bonus.
• Manufacturing specific training along with inhouse training.
• Company Vehicle after probationary period.
• Contributory Pension Scheme.
• Life Assurance (death in service benefit).
• Enhanced Maternity/Adoption/Paternity leave options.
• Recognition of length of service at 5,10,20,30 & 40 years anniversary.
• Staff discounted parts and servicing plus a free MOT every year.
• Staff Car Scheme.
• Cycle to Work Purchase Scheme.
• Vehicle Purchase Schemes and preferential parts, service and labour rates.
• Colleague Referral Scheme/Customer Referral Schemes.
• Employee Assistance programme with 24/7 confidential helpline and designated Mental Health First Aiders on site.
• Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill‑health.
• Development opportunities within the Sinclair Group.
• Free onsite parking.
• Available after a suitable qualifying period.

Working as a Trainee Sales Executive provides you with a fantastic opportunity to learn and practice skills that will benefit you throughout your career. The Sinclair Group will actively encourage you to progress your career through internal promotion: most of our managers have been promoted from within. We are a family owned and run business and we have been in the motor trade for over 75 years.