Trainee Recruitment Consultant

Starbucks Coffee Company; Greenhill; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading coffee retailer in the United Kingdom is seeking a retail leader to motivate and coach a team while delivering exceptional customer service. This role requires strong leadership skills and the ability to analyze sales performance to achieve KPIs. The ideal candidate will have a flexible approach, great communication skills, and a passion for retail in a fast-paced environment. This position offers opportunities for career development within a secure company.

Qualifications

• Hands-on leader with experience in retail or a related sector.
• Positive, flexible approach with a can-do attitude.
• Ability to motivate, coach, and inspire a team.

Responsibilities

• Motivate and coach the team to deliver excellent customer service.
• Lead in promoting and recommending products.
• Manage stock and analyze sales performance.

Skills

Customer service

Team leadership

Sales analysis

Stock management

Job description

Problem solve, think on your feet, and be a people person. You will plan and coordinate resources while delivering exceptional customer service.

Key Activities

• Motivate and coach the team to deliver excellent customer service.
• Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge.
• Resourcing and drafting rotas, working within budget.
• Stock management.
• Analyse and interpret sales performance data and reports.
• Make recommendations to improve sales performance based on quantitative and qualitative data and customer insights.
• Ensure all company standards are implemented and maintained (merchandising, admin).
• Support the delivery of KPIs, meeting all company standards.
• Assist in recruitment and training of the team.

Personal Characteristics

• A hands‑on leader with experience in retail or a related industry sector.
• A positive, flexible approach with a can‑do attitude.
• Energy and enthusiasm, with the ability to work under pressure in a demanding fast‑paced environment.
• Confidence and ability to motivate, coach, and inspire the team.
• Numerate.
• Attention to detail.
• Good communicator.
• Methodical, organised and have a structured approach to work.
• Fully flexible across the week.

At Deichmann we can offer you the opportunity to develop and progress your career within a fast‑paced, secure company. In return we want you to strive to be the best retailer you can and deliver fantastic customer service through your team.

By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation at the interview stage.

To apply, click the apply button. We look forward to hearing from you!