Trainee Parts Advisor

Volvo Group; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading transport solutions company in Bristol is seeking a Parts Operative to provide excellent service in supplying HGV parts to customers. Responsibilities include receiving deliveries, maintaining inventory, and documenting information. This full-time role offers competitive pay above NMW, with benefits including health care and employee discounts. Join a team committed to sustainability and impactful service in the transport industry.

Benefits

25 days holiday

Pension scheme

Healthcare Scheme

Employee discounts

Cycle to work scheme

Qualifications

• Able to identify different parts using catalogues.
• Drive license preferred but not essential.
• Ability to work with part numbers.

Responsibilities

• Receive deliveries and store parts in stockroom.
• Conduct regular inventory stock counts.
• Accurately compile parts from job cards.

Skills

Effective communication

Numerical ability

IT literacy

Job description

You will be trained in how to deliver an excellent service supplying HGV parts to customers both over the counter and by telephone, as well as issuing the correct parts orders for HGV Technicians who are carrying out repair and maintenance to vehicles in the workshop…

Responsibilities

• Receiving deliveries, marking off and storing parts in the stockroom according to prearranged systems.
• Locating and labeling parts and maintaining inventory of stock.
• Conducting regular inventory stock counts.
• Consistently maintaining a good standard of housekeeping in the Parts Department.
• Reporting stock shortages to the parts supervisor.
• Ensuring that all parts and old units returned are labelled and packed properly, and all relevant paperwork is correctly completed.
• Discussing the use and features of various parts with customers, based on knowledge of trucks and buses.
• Accurately compiling parts from job cards for repairs being carried out in the workshop.
• Proactively selling parts and promotions to customers.
• Cooperating with the Parts Supervisor to achieve maximum competency level.
• Picking up and delivering parts on occasion.
• Driving licence preferred, not essential.
• Able to identify different parts using catalogues and system.
• Numerical ability to work with part numbers.
• Effective communication at all levels, both written and verbally with people inside the organisation and external customers.
• Influencing others to buy additional parts.
• Documenting and recording information.
• IT literate to competently use DMS and associated software & systems.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to having a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work‑life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognised for our contribution. We are simple, pragmatic, committed and warm.

Position Details

Full time permanent position. Mon–Fri 40 hours. Two weeks rotating shifts, 07.00–15.30 and 09.30–18.00 (alternate Saturdays 07.00–12.00 paid at overtime). Paying above NMW dependent on age category plus overtime at time and a half.

Benefits

• 25 days holiday (rising with service)
• Pension scheme
• Healthcare Scheme
• Employee discounts across retailers, cinemas, ++++
• Cycle to work scheme