Trainee Parts Advisor

AB Volvo; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global transport solutions company in Bristol is seeking a trainee to learn about HGV vehicle parts. This full-time, permanent position offers training in delivering excellent customer service and maintaining stock. Ideal candidates will possess strong communication skills and a capacity for numerical tasks. The role includes selling parts and requires a flexible approach to work shifts. Benefits include 25 days of holiday and various employee discounts.

Benefits

25 days holiday

Employee discounts

Cycle to work scheme

Qualifications

• Able to identify different parts using catalogues and systems.
• Numerical ability to work with part numbers.
• IT literate to competently use DMS and associated software.

Responsibilities

• Deliver excellent service supplying HGV parts to customers.
• Maintain inventory of stock and perform regular counts.
• Discuss parts features with customers and proactively sell.

Skills

Driving Licence preferred

Ability to identify parts

Numerical ability

Effective communication

Selling parts

Documenting information

IT literacy

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

We have an excellent opportunity for a trainee to learn all about the wonderful world of HGV Vehicle Parts.

Full time permanent position Mon- Fri 40 hours - Two weeks rotating shifts, 07.00-15.30 and 09.30-18.00 (alternate Saturday's 07.00 - 12.00 paid at overtime)

Paying above NMW dependent on age category plus overtime at time and a half

Role

You will be trained in how to deliver an excellent service supplying HGV parts to customers both over the counter and by telephone, as well as issuing the correct parts orders for HGV Technicians who are carrying out repair and maintenance to vehicles in the workshop.

What you will be doing.....

• Receiving deliveries, mark off and store parts in stockroom according to prearranged systems.
• Locating and label parts and maintain inventory of stock.
• Regular inventory stock counts.
• Consistently maintaining a good standard of housekeeping in the Parts Department.
• Report stock shortages to parts supervisor.
• Ensuring that all parts and old units returned are labelled and packed properly and all relevant paperwork correctly completed.
• Discussing the use and features of various parts with customers, based on knowledge of trucks and buses.
• Accurately compile parts from job cards for repairs being carried out in the workshop.
• Proactively selling parts and promotions to customers.
• To work with Parts Supervisor to achieve their maximum competency level.
• Pick up and deliver parts on occasion.

Skills and Experience Required

• Driving Licence preferred, not essential
• Able to identify different parts using catalogues and systems.
• Numerical ability to be able to work with part numbers.
• To be able to effectively communicate at all levels both written and verbally with people inside the organisation as well as external customers.
• Selling/influencing others to buy additional parts.
• Documenting/recording information.
• IT literate to competently use DMS and associated software & systems.

What we offer

• 25 days holiday (rising with service)
• Employee discounts across retailers, cinemas, ++++
• Cycle to work scheme

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work‑life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net‑zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.