Trainee Optical Assistant — Start Your Eye-Care Career

Specsavers; Southampton; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discounts

Birthday day off

WeCare and Headspace App

Enhanced parental leave

Enhanced sick pay

Great Place to Work status

Job summary

Specsavers in Southampton is seeking a proactive Trainee Optical Assistant to welcome customers, support the store team, and learn optical duties. No prior experience required; full training will be provided.

You will help with eye test bookings, frame fittings, and patient care while developing strong product knowledge and customer service skills in a collaborative retail environment.

Qualifications

• Passion for providing excellent customer service.
• Great teamwork and collaborative spirit.
• Strong communication and listening skills.
• Confidence in using IT systems and software.
• Attention to detail in customer interactions and records.
• Willingness to step out of comfort zone and learn.

Responsibilities

• Welcoming customers into store.
• Booking in eye tests.
• Pre-screening patients.
• Style advice and fitting of frames.
• Taking measurements.
• Answering and directing phone calls.

Skills

Customer service

Teamwork

Communication

IT systems

Attention to detail

Willingness to learn

Adaptability

Job description

Specsavers in Southampton is seeking a proactive Trainee Optical Assistant to welcome customers, support the store team, and learn optical duties. No prior experience required; full training will be provided.

You will help with eye test bookings, frame fittings, and patient care while developing strong product knowledge and customer service skills in a collaborative retail environment.