Trainee Optical Assistant

Specsavers; Northampton; On-site; GBP 11,000 - 17,000; Full time

Benefits offered by this job

Annual leave: 28 days + birthday day

Specsavers Perks

WeCare employee support

Headspace app subscription

Discounted hearing/eyecare

Enhanced pay for family leave

Job summary

Specsavers Weedon Road in Northampton is seeking an Optical Assistant (Trainee) to warmly welcome customers, assist with eye tests and frame selection, and learn under the guidance of experienced opticians. A background in fast-paced customer service or retail helps you hit the ground running.

The role is full-time, 40 hours per week, with an hourly rate of £8.20–£12.91. Specsavers offers training, benefits, and a colleague-friendly working environment to help you grow.

Qualifications

• Experience in a fast-paced customer service environment.
• Previous retail experience.
• Willingness to learn and development opportunities.

Responsibilities

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

Skills

Customer service

Retail experience

Job description

Optical Assistant - Weedon Road

Are you a caring individual looking to continue your career as an Trainee Optical Assistant? You’ve come to the right place. We’re looking for passionate, hard-workers with some previous retail experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

What’s on offer?

• 40 hours per week
• Salary from £8.20 - £12.91 per hour
• 28 days Annual Leave - an additional paid day off on your birthday to celebrate you!
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Discounted hearing and eyecare benefits
• Enhanced pay for family leave (Maternity/Paternity etc)

What does the role involve?

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

This includes:

• Previous experience in a fast-paced customer service environment