Trainee Optical Assistant

Specsavers; Knowle; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Pension auto-enroll

Specsavers Perks

WeCare

Headspace

Eyecare/hearcare discounts

Birthday day off

Enhanced family leave

Sick pay

Job summary

Specsavers Knowle is a busy optical and audiology practice located in Broadwalk Shopping Centre, Knowle. The store serves the local community with high-quality eye and hearing care, and benefits from excellent transport links nearby.

You will join a friendly team that values patient care, teamwork and development, with on-the-job training and clear opportunities to progress. Starting as a Trainee Optical Assistant, you’ll learn from experienced Opticians and Technicians, with benefits including

Qualifications

• No prior experience required; welcoming, friendly, and customer-focused.
• On-site training provided and support from experienced colleagues.
• Clear progression paths toward Optical Assistant roles.
• Support from qualified Opticians and Technicians on your journey.

Responsibilities

• Welcome customers into store and assist with enquiries.
• Book eye tests for customers.
• Pre-screen patients and prepare them for tests.
• Provide style advice and product recommendations.
• Take phone calls and assist with in-store operations.

Skills

Welcoming customers

Booking eye tests

Pre-screening patients

Providing style advice

Measuring frames

Taking phone calls

Job description

Are you a caring individual looking to start your career as an Optical Assistant? You've come to the right place.

We aren't looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as a Trainee Optical Assistant, you don't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

The Knowle Specsavers store is a busy and customer-focused optical and audiology practice located in the Broadwalk Shopping Centre, serving the local community with high-quality eye and hearing care services. Situated on Broadwalk in Knowle, the store benefits from excellent transport links, with regular bus services stopping nearby and Bristol Temple Meads and Bedminster railway stations within easy reach, making it accessible for those commuting from across Bristol and the surrounding areas. The store combines clinical excellence with outstanding customer service, offering a welcoming and supportive environment where colleagues work collaboratively to deliver tailored solutions, build lasting customer relationships, and maintain the highest standards of patient care and operational performance.

You'll have the opportunity to work from our Keynsham and Knowle stores, with the role being based at either location or across both sites.

Our team

The team at Specsavers Knowle is made up of friendly, experienced professionals who are passionate about delivering outstanding patient and customer care. With a strong mix of clinical expertise and retail knowledge, the team works collaboratively to create a supportive and positive working environment. Colleagues are approachable, hard-working, and motivated, always going the extra mile to ensure every customer feels valued and well looked after. There is a genuine focus on teamwork, development, and knowledge sharing, making the store an inclusive place where individuals are encouraged to grow, build confidence, and develop long-term careers within the business.

What's on Offer?

• £11.05- £12.91 per hour
• Full Time - 40 hours per week, to include working a weekend day
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we're looking for?

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring framesTaking phone call