Trainee Manager

Domino; Prestwick; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly pay

28 days paid holiday

Flexible working hours

Staff discount on food

Staff meals

Pension scheme

Career progression pathway

Job summary

Domino’s in Prestwick is seeking a Manager in Training to prepare for a leadership role within a busy store. You’ll learn how to manage operations, lead a team, and deliver exceptional customer service, with hands-on coaching and progression opportunities.

You will be expected to uphold high standards and drive performance in a fast-paced retail environment. The role offers flexible hours and a supportive team, with staff discounts and opportunities to advance into management as you develop your

Qualifications

• Experience in leading or managing people.
• Excellent customer service and communication abilities.
• Strong organisational and prioritisation skills.

Responsibilities

• Lead and organise the team to deliver excellent service and operational standards
• Motivate your team to delight customers with quality, speed and friendliness
• Support team members through coaching and training to meet the highest standards
• Deliver 5-star operational excellence across all areas of the store
• Monitor and drive performance against key targets
• Provide outstanding customer service and resolve issues confidently
• Prioritise tasks and manage time effectively in a fast‑paced environment
• Maintain a clean, safe and welcoming store environment

Skills

Team leadership

Organisational skills

Customer service

Communication skills

People management

Job description

About Us:

You know who we are, you’ve probably tried our delicious pizzas and now you’re thinking about joining our team – fantastic!

At Domino’s we’re passionate about delivering hot, fresh pizzas and giving outstanding service to our customers, whether it’s a busy Friday night or a midweek treat. Through our vast network of stores, our franchise partners employ over 35,000 people who work in a variety of different roles. We’re committed to innovation, community engagement and creating rewarding careers – and we’d love to have you join us.

The Role:

As a Manager in Training, you’ll be preparing to take on a leadership role within one of our stores. You’ll learn how to manage operations, lead a team, and deliver exceptional customer service. This is a hands‑on role where you’ll be supported to develop the skills needed to run a store confidently and effectively. You’ll be expected to lead by example, motivate your team, and ensure high standards are consistently met.

Key Responsibilities:

• Lead and organise the team to deliver excellent service and operational standards
• Motivate your team to delight customers with quality, speed and friendliness
• Support team members through coaching and training to meet the highest standards
• Deliver 5-star operational excellence across all areas of the store
• Monitor and drive performance against key targets
• Provide outstanding customer service and resolve issues confidently
• Prioritise tasks and manage time effectively in a fast‑paced environment
• Maintain a clean, safe and welcoming store environment

About You:

• Strong organisational and prioritisation skills
• Excellent customer service and communication abilities
• Experience in leading or managing people
• Motivational and confident in coaching others
• Able to work at pace and adapt to changing demands
• Flexible availability, including evenings and weekends
• Right to work in the relevant location

Benefits:

• Competitive hourly pay (with opportunities for progression)
• 28 days paid holiday per year (includes BH, pro rata for part time)
• Flexible working hours to suit your lifestyle
• Staff discount on our delicious food (we know you were looking for this!)
• Staff meals (conditions apply)
• Company pension scheme (where eligible)
• Family Leave policies in place
• Paid training and clear career progression pathway with linked pay increases
• Supportive, inclusive, and fun team environment
• Employee recognition opportunities

Role Requirements:

This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk‑in fridges) and occasionally outdoors (e.g. refuse disposal, deliveries).

Equal Opportunities:

We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.

Please note: Domino’s stores are operated by independent franchisees, therefore terms and conditions of employment across stores may vary and will be clarified during the selection process.