Trainee Lettings Consultant

Stirling Ackroyd Group; West Byfleet; On-site; GBP 25,000 - 32,000; Full time

Job summary

An exciting opportunity awaits at a well-established estate agency for a Trainee Lettings Consultant. This role is perfect for motivated individuals with a solid customer service background looking to grow their career in the property sector. You'll be responsible for identifying new business opportunities, conducting property viewings, and delivering exceptional customer service. With a supportive team environment and a focus on professional development, this position not only offers a rewarding career path but also the chance to make a real impact in the industry. If you're driven and ready to succeed, this role could be your next big step!

Benefits

Employee Assistance Programme

Retail Discounts

Regular Awards & Incentives

Generous Holiday Allowance

Excellent Parental Leave Policy

Structured Training & Support

Qualifications

• Experience in sales and customer service is essential.
• Must have a full UK driving license and a positive attitude.

Responsibilities

• Identify new business opportunities and register new applicants.
• Book and carry out property viewings, negotiating tenancies.

Skills

Customer Service Experience

Sales Experience

Good Telephone Manner

Tenacity

Relationship Building

Full UK Driving License

Job description

Job Title: Trainee Lettings Consultant

Location: West Byfleet

Brand: Stirling Ackroyd

Salary: up to £32,000 OTE

Hours: Monday - Thursday; 8:45am - 6.30pm, Friday; 8:45am - 6:00pm, Saturday; 9:00am - 4:00pm (on rota basis). When required to work a Saturday you will be awarded half a day in lieu.

Job Summary and Key Responsibilities:

Do you have a solid background in customer service? Are you looking to join a well-established Estate Agency? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career.

The role of a Trainee Lettings Consultant is exciting and rewarding!

Duties will include:

• Identifying new business opportunities and registering new applicants
• Booking and carrying out property viewings
• Negotiating and agreeing tenancies
• Delivering exceptional customer service over the phone and face to face
• Achieving personal and branch sales targets
• Representing the company in a professional manner
• Building strong relationships internally and externally

Skills required:

• Experience within sales and customer service.
• Good telephone manner and positive attitude.
• Tenacity and be a self-starter with the drive to succeed.
• Ability to build and nurture trusted relationships at all levels.
• Be responsive to change.
• A full UK driving license.

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top achievers.
• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.