Trainee Lettings Consultant

Stirling Ackroyd Group; Twickenham; On-site; GBP 25,000 - 32,000; Full time

Job summary

An established industry player is seeking a Trainee Lettings Consultant to join their dynamic team in Twickenham. This exciting role offers a fantastic opportunity for individuals with a strong background in customer service and sales to further their career in the property sector. You will be responsible for identifying new business opportunities, conducting property viewings, and providing exceptional customer service. The company prides itself on career growth, offering market-leading training and a supportive team environment. If you are motivated, enthusiastic, and ready to succeed, this role could be the perfect fit for you.

Benefits

Employee Assistance Programme

Retail Discounts

Regular Awards & Incentives

Generous Holiday Allowance

Excellent Parental Leave

Structured Training & Support

Qualifications

• Experience in sales and customer service is essential.
• Must have a full UK driving license and strong relationship-building skills.

Responsibilities

• Identify new business opportunities and register applicants.
• Book and conduct property viewings, negotiating tenancies.
• Deliver exceptional customer service and achieve sales targets.

Skills

Sales Experience

Customer Service

Good Telephone Manner

Tenacity

Relationship Building

Full UK Driving License

Job description

Job Title: Trainee Lettings Consultant

Location: Twickenham

Brand: Stirling Ackroyd

Salary: up to £32,000 OTE

Hours: Monday - Thursday; 8:45am - 6.00pm, Friday; 8:45am - 5pm, Saturday; 10:00am - 4:00pm (on rota basis). When required to work a Saturday you will be awarded half a day in lieu.

Job Summary and Key Responsibilities:

Do you have a solid background in customer service? Are you looking to join a well-established Estate Agency? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career.

The role of a Trainee Lettings Consultant is exciting and rewarding!

Duties will include:

• Identifying new business opportunities and registering new applicants
• Booking and carrying out property viewings
• Negotiating and agreeing tenancies
• Delivering exceptional customer service over the phone and face to face
• Achieving personal and branch sales targets
• Representing the company in a professional manner
• Building strong relationships internally and externally

Skills required:

• Experience within sales and customer service.
• Good telephone manner and positive attitude.
• Tenacity and be a self-starter with the drive to succeed.
• Ability to build and nurture trusted relationships at all levels.
• Be responsive to change.
• A full UK driving license.

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top achievers.
• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Stirling Ackroyd as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.