Trainee IT Helpdesk Technician / 1st Line Support

Newto Training; Manchester; Hybrid; GBP 26,000; Full time

Job summary

A training provider in Manchester is offering a Trainee IT Helpdesk Technician / 1st Line Support position to individuals looking to transition into the Cyber Security field. No prior IT experience is necessary; strong communication skills and a desire to learn are essential. The course includes certifications and a job guarantee upon completion, facilitating entry into a growing industry with promising career prospects.

Benefits

4 industry-recognised certifications

100+ hours of live online training

Job guarantee on completion

Qualifications

• Strong communication skills required.
• Curiosity and motivation to learn essential.

Responsibilities

• Complete Cyber Security Career Programme with live training.
• Gain certifications in Microsoft Azure, CompTIA Security+, CySA+, Forescout.
• Prepare for real security environments through project work.

Job description

Trainee IT Helpdesk Technician / 1st Line Support

Newto Training, Manchester, Lancashire

£25,180 per year - estimated ?, Permanent, Full time, NEW

Looking to move away from retail, hospitality or shift work and build a career that actually gives you long‑term stability and flexibility?

Cyber Security is one of the fastest‑growing industries in the world, and you don't need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects.

You'll gain four globally recognised certifications – Microsoft Azure Fundamentals, CompTIA Security+, CompTIA CySA+, and Forescout FSCA – along with over 100 hours of live, instructor‑led online training. Everything is built around practical learning, so you'll get real‑world project work that prepares you for what happens in real security environments.

We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course.

Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don't receive a job offer, we'll refund 100% of your course fees.

What you'll get:

• 4 industry‑recognised certifications
• 100+ hours of live online training
• Real‑world project work to add to your CV
• Job guarantee on completion – or we refund your course fees

Course cost: £2,795 (or £232.91 per month).

You don't need previous technical experience – just strong communication skills, curiosity, and the motivation to learn.

If you're ready to move into a career that pays better, helps you grow faster, and can be done from anywhere, this is your next step.

Interested to start your Cyber Security journey?