Trainee IT Helpdesk Technician / 1st Line Support

Newto Training; England; Remote; GBP 21,000 - 25,000; Full time

Job summary

A leading Cyber Security training provider in the United Kingdom seeks individuals eager to become Trainee IT Helpdesk Technicians. This role offers the chance to earn four globally recognised certifications and over 100 hours of live online training. Ideal candidates should possess strong communication skills and a desire to learn. No prior IT experience is necessary, with a job guarantee upon course completion or full refund of fees.

Benefits

4x industry-recognised certifications

100+ hours of live online training

Job guarantee or refund on completion

Qualifications

• No prior IT experience required.
• Interest in Cyber Security and willingness to learn.
• Ability to commit time to training and complete assessments.

Responsibilities

• Complete the Cyber Security Career Programme.
• Achieve four globally recognised certifications.
• Engage in over 100 hours of live instructor-led online training.

Skills

Strong communication skills

Curiosity

Motivation to learn

Job description

Trainee IT Helpdesk Technician / 1st Line Support

Newto Training

Milton Keynes, Buckinghamshire

£24,708 per year - estimated ?
Permanent
Full time
NEW

Looking to move away from retail, hospitality or shift work - and build a career that actually gives you long-term stability and flexibility?

Cyber Security is one of the fastest-growing industries in the world, and you don't need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects.

You’ll gain four globally recognised certifications - Microsoft Azure Fundamentals, CompTIA Security+, CompTIA CySA+, and Forescout FSCA - along with over 100 hours of live, instructor‑led online training. Everything is built around practical learning, so you’ll get real‑world project work that prepares you for what happens in real security environments.

We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course.

Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees.

What you’ll get:

• 4x industry‑recognised certifications
• 100+ hours of live online training
• Real‑world project work to add to your CV
• Job guarantee on completion – or we refund your course fees

Course cost: £2,795. Or £232.91 per month.

You don’t need previous technical experience – just strong communication skills, curiosity, and the motivation to learn.

If you’re ready to move into a career that pays better, helps you grow faster, and can be done from anywhere, this is your next step.

Interested to start your Cyber Security journey?