Trainee Homeless Recovery Worker

Two Saints; Southampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A supportive accommodation service in Southampton is looking for a motivated individual to help homeless clients achieve their goals. The role involves assessing needs, developing support plans, and assisting clients in life skills. Ideal candidates will have good communication skills and the ability to work flexibly across multiple sites. A rewarding position where you can truly impact lives.

Benefits

25 days annual leave, increasing to 30 days

Contributory pension with Social Housing Pension Scheme

Business mileage paid at HMRC rate

Qualifications

• Good communication skills required.
• Clear verbal and written English needed.
• Able to use Microsoft Office applications effectively.

Responsibilities

• Assess clients and develop support plans.
• Encourage client involvement in personal progression.
• Maintain accurate records in line with GDPR.

Skills

Good communication skills

Clear verbal and written English

Good keyboard skills for data inputting

Basic knowledge of Microsoft Outlook, Excel and Word

Ability to respond calmly in a crisis

Job description

Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton.

Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients.

Although this can be a challenging role, it’s also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply.

JOB PURPOSE

To be part of a team that supports our clients, keeping them safe and helping them achieve their goals.

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

MAIN RESPONSIBILITIES

• To learn how to assess clients, develop support plans, and manage risks
• To learn how to support clients to maintain their wellbeing, paying close attention to safeguarding responsibilities, company policy and procedures
• To encourage client’s involvement in personal progression in the form of education, training, employment activity or volunteering
• To assist clients to maintain accommodation by encouraging payment of relevant charges
• To support clients to gain practical life skills
• To help maintain health and safety duties, ensuring clients and buildings are safe
• To maintain accurate records and ensuring these are stored in line with GDPR
• To assist key workers by liaising with local authorities, health providers and other agencies to provide a holistic, person-centred approach
• To support clients in trauma informed and psychologically informed ways
• To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
• To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
• To provide basic first aid assistance until help arrives (full training is provided)
• To maintain accurate records on our client management system and ensure these are stored in line with GDPR
• To maintain confidentiality
• To carry out any other reasonable duties required in the interest of the organisation

ROLE REQUIREMENTS

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
• This role will require you to work flexibly across several sites

EXPERIENCE, QUALIFICATIONS / TRAINING, KNOWLEDGE, AND SKILLS

DESIRABLE CRITERIA

• lived experience of homelessness or accessing services around substance use, mental ill-health or offending

ESSENTIAL CRITERIA

• Good communication skills
• Clear verbal and written English
• Good keyboard skills for data inputting
• Basic knowledge of Microsoft Outlook, Excel and Word
• Polite and assertive manner
• Ability to self-motivate as you will work on your own
• Collaborate well in a team
• Ability to respond calmly in a crisis
• Have an interest and genuine concern for homelessness and related issues

SUMMARY OF TERMS AND CONDITIONS OF EMPLOYMENT

Payment :

Paid on or around 25th of each month directly into your bank account

Pension :

Contributory pension with the Social Housing Pension Scheme

Annual leave :

25 days increasing by one day per year to a maximum of 30 days, pro rata for part time. Bank holidays are in addition to this

Probationary period :

Six months for new employees

Notice period : Four weeks

Travel :

Business mileage paid (HMRC rate)

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

Two Saints is committed to safeguarding and safer recruitment. We carry out pre-employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.