Trainee Field Service Technician

Additional Resources; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading security solutions provider is seeking a Trainee Field Service Technician to support service, maintenance, and repair operations. The role offers a competitive salary of £27,540 and additional benefits. Candidates should have prior field service experience and a full UK driving licence. This job provides training opportunities and includes on-call duties with overtime pay.

Benefits

Competitive Salary

Overtime opportunities with enhanced rates

25 days annual leave plus 8 bank holidays

Workplace pension

Employee Assistance Programme

Qualifications

• Experience in a field service role preferred.
• Ability to troubleshoot technical issues efficiently.
• Good customer service skills.

Responsibilities

• Assist with the maintenance, installation, and repair of security equipment.
• Troubleshoot and resolve technical issues in a timely manner.
• Update service records via mobile device.

Skills

Prior field service experience in mechanical or electrical

Skilled in diagnosing faults and carrying out equipment repairs

Confident using tablets or mobile devices for job management

Full UK driving licence

Job description

An opportunity has arisen for a Trainee Field Service Technician (Electrical & Mechanical) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.

As a Trainee Field Service Technician, you will be learning hands-on, supporting service, maintenance, and repair operations across various client sites.

This is an on-field role offering a salary of £27,540 and benefits.

Responsibilities

• Assisting with the maintenance, installation, and repair of specialist security equipment.
• Troubleshooting and resolving technical issues in a timely and efficient manner.
• Updating service records via a mobile device or tablet.
• Managing and maintaining van stock and ensuring tools and equipment are in good working order.
• Providing excellent customer service while representing the business professionally.
• Working flexibly to accommodate occasional evening and weekend call-outs in line with service demands.

What we are looking for:

• Prior field service experience preferably in mechanical or electrical environment.
• Skilled in diagnosing faults and carrying out equipment repairs.
• Confident using tablets or mobile devices for job management.
• Full UK driving licence.

All applicants will be subject to a vetting process in line with industry standards, including an Enhanced DBS check. Any disclosures will be reviewed on a case-by-case basis.

Shift / Overtime

• Timings: 8am - 5pm
• 40 hours per week
• On call duty / emergency call outs: £125
• Overtime - Monday to Saturday: £22 per hour
• Overtime - Sunday and bank holidays: £25 per hour

What's on offer

• Competitive Salary
• Overtime opportunities with enhanced rates.
• Paid travel time for early starts or late finishes.
• Comprehensive training and development plan.
• 25 days annual leave plus 8 bank holidays.
• Workplace pension (employee 5%, employer 3%).
• Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
• Increasing sick pay entitlement with length of service.
• On-call allowance and structured rota once fully trained.

This is a great opportunity to develop your career with a leading specialist in security solutions!

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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