Trainee Field Service Technician

Boon Edam UK; Greater London; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

23 days annual leave

8 public bank holidays

Life insurance

Company Pension after 3 months

Healthcare or Cash Plan

Job summary

Boon Edam Ltd. is seeking a Trainee Field Service Technician to train and develop skills in servicing, maintaining, diagnosing and installing world-class entrance control solutions across customer sites.

You will work alongside experienced engineers, receive structured training, and progress through hands-on tasks while building client relationships and contributing to service reports. The role is based in London, operates on a 40-hour week with a 5‑out‑of‑7 rota and occasional weekend overtime.

Qualifications

• A Level 2 or Level 3 qualification in Engineering, Electrical Installation or related discipline (completed or in progress).
• Genuine interest in mechanical and electrical engineering.
• GCSE Maths and English (or equivalent).
• Full UK driving licence or commitment to obtain one within agreed timeframe.

Responsibilities

• Assist with servicing and maintenance of revolving doors and entrance systems.
• Learn to diagnose electrical and mechanical faults.
• Support installation and commissioning activities.
• Gain experience in fault-finding, repairs and preventive maintenance.
• Build relationships with customers and colleagues.
• Complete service documentation and technical reports.
• Work safely and professionally at live customer locations.

Skills

Problem solving

Willingness to learn

Positive attitude

Full UK driving licence

Education

Engineering Level 2/3

Job description

Boon Edam is the world market leader in commercial entrance control solutions, and we operate globally. We have manufacturing facilities in Holland, the USA, and China and a network of international sales offices that provide support to customers worldwide.

Are you looking to build a career in engineering with a globally recognised market leader? Do you enjoy problem-solving, learning new skills and working in a hands-on technical environment? If so, our Trainee Field Service Technician role could be the perfect opportunity to develop your knowledge, gain valuable experience and build a rewarding long-term career with Boon Edam.

WHAT DO WE EXPECT FROM YOU?

This is an excellent opportunity for individuals who have completed, or are currently completing, an Engineering, Mechanical Engineering, Electrical Installation or similar technical qualification and are looking to develop a career in field service engineering.

Working alongside experienced engineers, you will receive structured training and hands-on experience, developing the skills required to service, maintain, troubleshoot and install world-class entrance control solutions across a variety of customer sites.

What You’ll Be Doing

• Assisting with the servicing and maintenance of revolving doors and entrance systems
• Learning how to diagnose electrical and mechanical faults
• Supporting installation and commissioning activities
• Gaining experience in fault-finding, repairs and preventative maintenance
• Building strong relationships with customers and colleagues
• Completing service documentation and technical reports
• Working safely and professionally at live customer locations

The successful candidate will need to reside in London, or the close surrounding areas and must hold a full, clean driving licence or working towards obtaining this.

This role is a 40 hour per week contract, working 5 out of 7 days on a rota basis, and will involve mandatory weekend working and regular overtime.

WHAT SKILLS AND EXPERIENCE ARE REQUIRED?

• A Level 2 or Level 3 qualification in Engineering, Electrical Installation or a related discipline (completed or in progress)
• A genuine interest in mechanical and electrical engineering
• Good problem solving skills
• A positive attitude and willingness to learn
• GCSE Maths and English (or equivalent)
• A full UK driving licence or a commitment to obtain one within an agreed timeframe

What You Can Expect From Us.

• Comprehensive training and development programme
• Mentoring from experienced Field Service Engineers
• Long-term career progression opportunities
• A friendly and inclusive working environment
• 23 days annual leave plus 8 public bank holidays
• Annual leave increases with length of service
• Your birthday off
• Life insurance of four times your basic salary
• Company Pension scheme after 3 months service with 9% employer contributions
• Membership to a Healthcare or Cash Plan scheme after probation
• Competitive salary and benefits package
• Employee Assistance Programme

Boon Edam Ltd. is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process.