Trainee Field Service Engineer in Wood Green, London

Energy Jobline CVL; City Of London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading appliance brand in the UK is seeking a Trainee Field Service Engineer to provide hands-on support and service to customers. This role offers comprehensive training, a company vehicle, and a starting salary between £28,000 and £29,500. Ideal candidates will have a passion for customer service and problem-solving skills. Enjoy an opportunity for career progression and valuable industry experience.

Benefits

Commission + overtime opportunities

Fully equipped company van and fuel card

20 days holiday + bank holidays, increasing to 25 days

Access to Perkbox (discounts, perks & treats)

Qualifications

• Passionate about customer service.
• Interested in electrics, mechanics, or hands-on problem solving.
• Full UK manual driving licence required.
• Physically fit – able to move and lift appliances.
• Eligible to work in the UK.

Responsibilities

• Driving your own Hotpoint van to customer appointments.
• Diagnosing and repairing appliances.
• Providing top-notch customer service.
• Managing tools and spare-parts stock.
• Promoting Hotpoint products.

Skills

Customer service

Electrics

Mechanics

Hands-on problem solving

Job description

Start Your Career as a Trainee Field Service Engineer with Hotpoint

Are you ready to launch a hands‑on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem – we'll give you all the training you need to succeed!

If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.

About the Role

As a Trainee Field Service Engineer you will be out on the road, visiting customers’ homes to diagnose and repair household appliances. You will be the friendly face of Hotpoint, helping people get their appliances back up and running.

What you’ll be doing

• Driving your own Hotpoint van to customer appointments
• Diagnosing and repairing appliances such as tumble dryers, electrical cookers, and washing machines
• Providing top‑notch customer service
• Managing your tools and spare‑parts stock
• Promoting our trusted Hotpoint products

Your Training Journey

We’ll fully support you from day one with a blend of classroom learning, hands‑on experience, and on‑the‑job training.

• Welcome Induction (2 days) – meet your team, collect your equipment, and learn key safety information
• Shadowing – join an experienced engineer on the road to see the job in action
• Phase 1 Training (3 weeks) – technical training at our specialist centre in Peterborough
• On‑the‑job learning (6–9 months) – build your skills with real customers
• Phase 2 Training (2 weeks) – level up your knowledge, learning another appliance

What You’ll Need

• Passionate about customer service
• Interested in electrics, mechanics, or hands‑on problem solving
• Full UK manual driving licence
• Physically fit – able to move and lift appliances
• Eligible to work in the UK
• No previous field engineering experience required – just a great attitude and a willingness to learn

What’s In It for You

• Pay: £28,000 – £29,500 per year (daily rate equivalent via umbrella company)
• Bonuses: Commission + overtime opportunities
• Vehicle: Fully equipped company van and fuel card
• Time off: 20 days holiday + bank holidays, increasing to 25 days once permanent
• Benefits: Access to Perkbox (discounts, perks & treats)
• Progression: Chance to move into a permanent role within 12 months with even more rewards

Why Choose Hotpoint

Learn from the best with industry‑leading training
Join a globally respected brand trusted by millions
Enjoy a secure career path with opportunities to grow
Be part of a team that values skill, effort, and dedication

Ready to Apply

This is more than just a job – it's the start of a long‑term career where you'll learn new skills, meet great people, and be proud of what you do.

Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact Jodie.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.